Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

711 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


AW
ADRIAN W.
Omaha, NE
Honda Element
Verified Customer
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12/06/2018
They did it....again!!!
I love West Omaha Auto, they have everything covered, from quality care, excellent communication, dependable work, to a Lyft home.
I want to personally thank Anthony for making my experiences with WOA straight forward, predictable, and painless. You will definitely get the quality for the prices they quote you, I have left in two different vehicles feeling confident on the road after having them in with West Auto.
They pride themselves on getting your vehicle in and out in a timely manner, while keeping you informed and answering any questions along the way.
Thank you West Omaha Auto, I trust you and will be back for all my auto needs.

Thank you!!!
Warrior

RB
Ram B.
Omaha, NE
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Ram said the staff explained the process thoroughly.
This review was collected via phone interview by Customer Research Inc.

MR
MIKE R.
Omaha, NE
Volkswagen Jetta Sedan
Verified Customer
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12/02/2018
It’s the friendliness of your workers and the little treat we get in our car afterwards.
Friendly workers, don’t try and charge for things you don’t need and they give you a little treat in your car when you pick it up. They go a step above.

EP
Evan P.
Omaha, NE
Mazda Mazda6
Verified Customer
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11/22/2018
Customer service a cut above the rest
Ever since my first oil change on my 2004 mazda 6 there I havent gone anywhere else. Had some pretty major work done with my 2009 mercury mariner, and they were up front and honest with me about what actually needdd attention and what could wait. When you walk in the door to when you are getting your car back you feel like family and they genuinely care about younot just your vehicle. Being able to get a ride to and from my house is the icing on the cake, truly some of the best people I have met.

DR
DONNA R.
Omaha, NE
Toyota 4Runner
Verified Customer
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11/17/2018
Service
As always....the best & friendliest service in Omaha! Thank you.

LM
LOIS M.
Omaha, NE
Ford Focus
Verified Customer
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11/14/2018
Senior Citizens Thoughts
West Omaha Auto has been my go too place for many years for car service. My husband passed away seventeen years ago and Dave and crew has been my salvation for what to do next regarding car maintenance. I always believed that was a man's job until it became my job and I turned that over too West Omaha Auto. They have done an outstanding job!

JH
JIM_SHARON H.
Omaha, NE
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Professional staff.
The needed work was done in acceptable time and details of what may be needed in addition to the work completed.

JF
Jordan F.
Omaha, NE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Jordan said they are upfront with him, professional, and courteous.
This review was collected via phone interview by Customer Research Inc.

SD
SUSAN D.
Omaha, NE
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
The people and the excellent service!
Friendly, knowledgable, experienced, courteous, and just the best place you’ll find for any maintainence or repairs needed. Reliable and honest service!

BS
BECKY S.
Bellevue, NE
Dodge Caliber
Verified Customer
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10/31/2018
Long time Customer
Took the old Gal in for a scheduled oil change and once over. As always, prompt, friendly and efficient in their service. I just love you guys!!!!

GT
Glenda T.
Omaha, NE
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Glenda said they provided her with a bag of caramel corn with their business card. She was impressed with that.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Omaha, NE
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Mark said they are very good at this business.
This review was collected via phone interview by Customer Research Inc.

LA
Lin A.
Omaha, NE
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Lin said the staff is very good and they're very honest. The visit prior to the last one, they didn't do a complete diagnosis.
This review was collected via phone interview by Customer Research Inc.

CL
Charlie L.
Omaha, NE
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Charlie said this business is quick and efficient and they have good prices.
This review was collected via phone interview by Customer Research Inc.

JH
JIM_SHARON H.
Omaha, NE
Kia Sportage
Verified Customer
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10/13/2018
Service
Friendly professional service.

WJ
WARREN_BELINDA J.
Omaha, NE
Dodge Grand Caravan
Verified Customer
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10/11/2018
Great Service - As Usual
The crew at West Omaha Auto Service is always friendly, courteous, and thorough in working with us in maintaining our cars.

CJ
Clinton J.
Omaha, NE
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Clinton said the business did an oil change and inspection. They were very quick and addressed his issues and fixed them.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Nebraska
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Jeff said the business knows him and they try to do what is best for him.
This review was collected via phone interview by Customer Research Inc.

MA
Martin A.
Council Bluffs, IA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Martin said the facility's staff got him in and out. It was done quickly, within half an hour, and he really appreciates that. It was great service.
This review was collected via phone interview by Customer Research Inc.

MA
Max A.
Van Meter, IA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Max said they were honest.
This review was collected via phone interview by Customer Research Inc.

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