West Omaha Auto Service


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

603 Reviews

99% Would Recommend
Latest Review 5 days ago
Detroit M. on 02/14/2018
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Detroit said the team was friendly and the business had a comfortable sitting area.
Vehicle: Cadillac Escalade EXT
Category: Service
Service Date: 02/08/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Devon D. on 02/13/2018
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Devon said the people at this business are honest, and he trusts them.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/09/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
John V. on 02/09/2018
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John said the service was good and it was very easy to get the vehicle in for service.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Ron P. on 02/09/2018
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Ron said they have great customer service. They kept him updated.
Vehicle: Cadillac CTS-V
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
LINDA M. on 02/08/2018
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"Great Servive"
I had great service explained to me what needed done. Done in timely manor!
Vehicle: Dodge Caliber
Service Date: 02/06/2018
Review Created: 02/08/2018 01:24 PM
RICHARD P. on 02/05/2018
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"Been coming here for years and always have great results."
Great service time and time again! Always thorough, provide explanation of changes, and ensure that cutomer is happy with results. Tom in the front is very dynamic and fun to chat with. Great place to get auto work done!
Vehicle: Buick Century
Service Date: 02/02/2018
Review Created: 02/05/2018 05:27 AM
Kay D. on 02/03/2018
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Spoke with Ken. He said the business did a great job servicing his vehicle.
Vehicle: Dodge Challenger
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Christy J. on 02/02/2018
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Christy said the business is great. The prices were very good, and the person at the front desk was very friendly. She liked the chocolate and the discount card they left in the cup holder in her vehicle.
Vehicle: GMC Acadia
Category: Service
Service Date: 01/25/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Jennifer F. on 02/02/2018
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Jennifer said the employees provided great service. They completed everything that needed to be done. She was happy with her service.
Vehicle: Dodge Stratus
Category: Service
Service Date: 01/22/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Brandon P. on 01/18/2018
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Brandon said the business did a great job on his vehicle.
Vehicle: Ford Escape
Category: Service
Service Date: 01/16/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
DYLAN R. on 01/16/2018
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"My new go to mechanic"
The work that West Omaha Auto does is always what you ask for and for a good price. They dont push for unnecessary work or upcharging anything; just good guys running an honest business. Alittle more expensive then other places, but the difference in quality is worth it.
Vehicle: Mazda Mazda3
Service Date: 01/15/2018
Review Created: 01/16/2018 08:11 PM
Zak S. on 01/13/2018
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Zak said the business provides quick service. They keep him updated with information. They go above and beyond.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Rob H. on 01/13/2018
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Rob said the business took care of everything in a timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Doug H. on 01/13/2018
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Doug said he was very satisfied with the overall service. The staff got to his vehicle quickly, and the price for service came in under the initial estimate.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
KYLE T. on 01/11/2018
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"working with Anthony!!!!"
working with Anthony is a PELASURE, he ALWAYS takes care of me and my family, he is FAIR, HONEST and always gets us in quick, I would recommend him to anyone I know
Vehicle: Mazda Protege5
Service Date: 01/09/2018
Review Created: 01/11/2018 08:35 AM
Shari L. on 01/06/2018
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Shari said the staff is excellent, and they have good service. They also have good communication and great prices.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/05/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Randy B. on 01/06/2018
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Randy said the business has always been good with their customer service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Kristin K. on 01/05/2018
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"Absolutely the best "
West Omaha auto is TRULY the best here in town...out of town. ..and across town too. Anthony provided me with exceptional customer service and I I had already been referred over to him by multiple people in the Omaha area.

he maintained contact efficiently, they fixed the issue and explain to me in detail what the issue was.

I know for a fact I will not go anywhere else if I ever need any more assistance when it comes to vehicles.

truly an outstanding experience
Service Date: 01/05/2018
Review Created: 01/05/2018 03:28 PM
CHRIS R. on 01/04/2018
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"Excellent experience"
West Omaha was able to get my car in quickly and the problem was diagnosed and taken care of as promised. They also found a problem with a tire and promptly replaced free of charge as it was still covered under warranty. They were able to allow me to borrow their loaner car to run errands and get to work, which I appreciate since I have children involved in many extra-curricular activities. The bottom line, they fixed my problem quickly at a reasonable price, made future service recommendations, and were friendly. They've kept my 2003 Honda CRV running in top condition. That is why I keep coming back.
Vehicle: Honda CR-V
Service Date: 01/02/2018
Review Created: 01/04/2018 07:16 PM
WARREN_BELINDA J. on 01/04/2018
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"Great Service!"
Once again, an awesome experience!
Vehicle: Saturn SW
Service Date: 01/03/2018
Review Created: 01/04/2018 05:46 AM
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