Reviews
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Robert F.
Omaha, NE
Chevrolet Impala
Verified Customer
Robert said the employees were really nice and he appreciated their honesty. He had a complex fix with his vehicle and the employees could have charged him an enormous amount, but they referred him to another business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ROGER M.
Omaha, NE
GMC Acadia
Verified Customer
Honest Service
A prior shop had told me that I needed to replace my rack and pinion steering due to a leak in a gasket and they quoted 1,950. I took my vehicle to West Omaha Auto because they gave me a telephone quote that was a little cheaper. I was pleasantly surprised when they called and said the leak was due to a hose and the cost was less than $300!
Recommended
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ANN_ROB B.
Omaha, NE
Dodge Grand Caravan
Verified Customer
Van trouble
I think this new heavy duty battery is just what was needed!
Recommended
DR
David R.
Omaha, NE
Ford Mustang
Verified Customer
David said it's easy service and easy to hang out at. They have a nice staff and friendly lobby.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Callum P.
Omaha, NE
Jeep Cherokee
Verified Customer
Callum said it was a great experience. He has no complaints and will return again.
Recommended
This review was collected via phone interview by Customer Research Inc.
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ALAN_MAGGIE R.
Pacific Junction, IA
Ford F-150
Verified Customer
Great value and service
I brought my truck in for an oil change and they not only changed the oil in a timely manner but cleaned out my mud encrusted rims that had gotten my tires out of balance. With that great service I will keep coming back.
Recommended
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Evan P.
Omaha, NE
Mazda Mazda6
Verified Customer
Above and Beyond
They give quality service for a reasonable price. On top of that they provide transportation which is vital to me.
Recommended
WJ
WARREN_BELINDA J.
Omaha, NE
Dodge Grand Caravan
Verified Customer
Great again
As always great service and Friendly staff
Recommended
Verified Customer
West Plains, MO
Honda Accord Sdn
Verified Customer
Love this place!
I will always take my car here. The people are so honest and always tell me the price first before doing something. Respectful and they do the job well!
Recommended
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Mark M.
Omaha, NE
Jeep Compass
Verified Customer
Mark said they do a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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JUDY W.
Omaha, NE
Jeep Wrangler
Verified Customer
Great, dependable service
Always great, dependable and honest service. Friendly personnel and clean shop
Recommended
DK
DOUG K.
Omaha, NE
Nissan Maxima
Verified Customer
Honest & Excellent Service!
Finally, a mechanic that is honest and believes in customer service. I have been using West Omaha Auto for several years now and they are absolutely awesome. Anthony is simply a top notch family business man. My sister-in-law's car was acting up "her mechanic" in downtown Omaha said she needed a complete motor overhaul and it would cost $3,000. She called me freaking out....I told her I would call "my guy" and Anthony and team fixed the car for under $200. I have taken my 3 cars there, my daughters car, my sisters car, my sister-in-laws car and the list goes on....why? Because Anthony and team are an.....honest.....family.......business that believes in a superior customer service experience. I simply won't take my cars anywhere else. Thank you West Omaha Auto!!!
Recommended
WA
Wisdom A.
Bellevue, NE
Ford Escape
Verified Customer
Wisdom said the business, overall, is the best.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Steven H.
Papillion, NE
Volkswagen Passat
Verified Customer
Steven said the service was good, the staff was quick, and helpful in checking their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
WJ
WARREN_BELINDA J.
Omaha, NE
Saturn SW
Verified Customer
Great Detective service
We had a short somewhere that was running down the battery, Anthony's crew tracked it down and solved the problem in just a few hours.
Always friendly, always clean, always good.
Always friendly, always clean, always good.
Recommended
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BECKY S.
Bellevue, NE
Dodge Caliber
Verified Customer
Never fails me!
As always, Anthony, Dave and their crew have taken care of me yet again. Not only for my routine maintenance needs but in those dire emergencies when our 22 year old "Hoopty Car" dies in route to somewhere. Quick efficient service always. Need a loner?, not a problem. Need a ride to work while they work on your car, not a problem. I have great visits with Dave when he takes me to work. They provide not just mechanical services but 5 star treatment! They are worth every penny i pay! It brings me peace to know my cars are in the best possible running condition. Upfront, honest, hard working people that car about the folks they take care of! HANDS DOWN THE BEST IN TOWN!~ Thank you all for being there WHEN EVER I NEED YOU!
Recommended
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DOUG D.
Omaha, NE
Mazda Tribute
Verified Customer
Honest and Fair in service cost
Loved the Chocolates nice sweet touch! I always feel you give us the best and knowledgeable service !
Recommended
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CHRIS R.
Omaha, NE
Honda CR-V
Verified Customer
Maintainence
They performed my car maintenance as promised, on time, and affordable. They didn't perform unnecessary work or attempt to force unneeded repairs/maintenance, only keeping me updated on things to repair/check in the future, which I appreciate.
Recommended
JH
JERRY H.
Omaha, NE
Chevrolet Malibu
Verified Customer
Up front honest
The work done is always spot on. They use quality parts as i had brakes rotors done somewhere else and lasted only a year then had West Omaha Auto do rotors and brakes and now years later still good. They fixed my sons car for less than a well known repair franchise would-it didnt need all what they were saying
Recommended
WJ
WARREN_BELINDA J.
Omaha, NE
Saturn SW
Verified Customer
Awesome, Again
The whole staff at West Omaha Auto makes me feel like they really want my business and to help me keep my cars running smoothly. They are fanatics about helping me save money on my service, and clean and careful in everything they do with my cars. They really care about my safety,
Recommended