Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

26 Reviews

96% Would Recommend
Latest Review 19 days ago

Reviews


KW
Kelly W.
North Chili, NY
Honda Fit
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/28/2019 Category: Service
Kelly said the communication was terrible. She stated she felt like things were incompetent.. From the AAA service call that was supposed to have a battery and a charger with them and did not, to when she went to get her battery at the business, they were not prepared. The staff did not have the paperwork ready, They didn't have her name or phone number.
This review was collected via phone interview by Customer Research Inc.

JN
Jeffery N.
Avon, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Jeffrey said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BL
Blanche L.
Avon, NY
Chrysler Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Blanche said that the place is very good. She stated she doesn't know anything about vehicles, but they explain everything.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Horseheads, NY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Brian said the business provided excellent service and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Avon, NY
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Richard said they were prompt. They do good work. He likes their business, and he is happy with what they did. He stated he would absolutely recommend the staff members. They did their job well.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Avon, NY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VC
Verdell C.
Lima, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Verdell said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

LP
Lily P.
Rochester, NY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Lily said she really likes the business. They did fantastic work. The front office lady was great, super nice. The mechanic explained everything.
This review was collected via phone interview by Customer Research Inc.

GD
Gary D.
Alexander, NY
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Gary said that the business was courteous and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Avon, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Dave said the service was excellent. He had no service problems.
This review was collected via phone interview by Customer Research Inc.

CD
Cody D.
Rochester, NY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Cody said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Avon, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Kathryn. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Avon, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Charles said Marty is always honest and does great service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Joann H.
Fulton, NY
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Joann said the business treated her fairly and also provided great service.
This review was collected via phone interview by Customer Research Inc.

MH
Marty H.
Avon, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Marty said the business was fantastic.
This review was collected via phone interview by Customer Research Inc.

TT
TOM T.
Avon, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
They are always very accommodating!
The guys are all so friendly, and Joe does a great job servicing my vehicle. I also like the fact that they are so close to home, and I work every day, so whenever I call them....and sometimes it is at the last minute....they always seem to be able to fit me in. I highly recommend Whitehorse Sales And Service!!

CP
Cliff P.
Rochester, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Cliff said the staff did quality work.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
New York
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Andrew said they are excellent.
This review was collected via phone interview by Customer Research Inc.

WS
Wirlo S.
Mount Morris, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Spoke with Vickie. She said this business explained everything to her. She was shown what was going on and she was not uncomfortable. They were polite and professional. She will be using them from now on.
This review was collected via phone interview by Customer Research Inc.

JS
Jean S.
Caledonia, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Jean said her service at the business went smoothly and her brakes are working great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 26 in total