Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

476 Reviews

99% Would Recommend
Latest Review 6 minutes ago

Reviews


Anonymous avatar
Verified Customer
Brockport, NY
Pontiac Vibe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Car inspection
Friendly staff and great service.

TC
Tim C.
New York
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Tim said the employees were very friendly. They completed service on time. The work was perfect. The service was done at a fair price.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Holley, NY
Kia Sportage
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Gary said the employees were professional, courteous and knowledgeable. He's been a customer for years.
This review was collected via phone interview by Customer Research Inc.

RN
RENEE N.
Spencerport, NY
Chrysler Town & Country
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Car inspection
Nichols Service provided excellent customer service. We have brought our vehicle here in the past and everytime they are always professional, friendly, timely and do an excellent job. The phone communication for in--progress service as well as the the email communication for upcoming appointments and reminders for inspection anniversaries are very helpful ! We highly recommend them !

DG
Don G.
Brockport, NY
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Spoke with Bonnie. She said she has been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Holley, NY
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Katherine. She said she's always very happy with the work that 's done at this facility.
This review was collected via phone interview by Customer Research Inc.

DO
Doug O.
Brockport, NY
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Doug said he knows Scott well. He provides the best service. The work is always good.
This review was collected via phone interview by Customer Research Inc.

CB
cathy B.
Brockport, NY
Jeep Liberty
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Cathy's daughter. She said the business has taken care of her vehicle for a long time. The staff is always honest.
This review was collected via phone interview by Customer Research Inc.

AT
Adam T.
Brockport, NY
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Adam said they are quick to fix things, and fair.
This review was collected via phone interview by Customer Research Inc.

PG
Peter G.
Spencerport, NY
Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Peter said the service was great. The staff always provide great service.
This review was collected via phone interview by Customer Research Inc.

FW
FRED W.
Brockport, NY
Ford Transit Connect
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
In and Out
Did a NYS inspection 15 min and done

PM
PETE M.
Brockport, NY
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Friendly, courteous and fairly priced!!
I have been going there for years. I TRUST them. That to me is the most important!! They do good work at a fair price. I have constantly recommended them to friends and family. My son, My daughter and my wife get their cars repaired there too.

PA
PATRICIA A.
Albion, NY
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Inspection
Friendly, prompt service!

DD
DALE D.
Brockport, NY
GMC Sierra 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
First time at Nichols
This was the first time I have been to Nichols and it was just an inspection but everyone was friendly and cooperative. I wanted to look at the underside of my truck and they allowed me to come into the shop and inspect my truck while it was on the lift. I will be going back when I need service.

KB
KATHLEEN B.
Brockport, NY
Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
friendly service, compitant mechanics and more than great low prices!
NICHOLS SERVVICE IS THE BEST PLACE TO HAVE YOUR CAR SERVICED! THE PEOPLE WHO WORK THERE ARE FRIENDLY, HONEST, INFORMATIVE AND TRUST WORTHY! THEY WILL GIVE YOU THEIR TIME TO EXPLAIN WHAT THEY DID AND WHY! DON'T BE AFRAID TO ASK QUESTIONS! THEY ARE ALWAYS READY TO SPEAK TO YOU ABOUT YOUR CAR! I HAVE BEEN GOING THERE FOR A FEW YEARS NOW AND AM ALWAYS GREETED WITH A SMILE AND HELLO KATHLEEN! I WOULD NOT TRUST ANYONE WITH MY CAR EXCEPT NICHOLS, WHERE THEY MAKE YOU FEEL LIKE FAMILY! SO IF YOU ARE LOOKING FOR A PLACE TO HAVE YOUR CAR SERVICED, CALL NICCHOLS SERVICE IN BROCKPORT, N.Y. YOUR CAR WILL BE IN GOOD HANDS! GREAT PEOPLE AND GREAT WORK ETHICS! THEY WILL EXPLAIN WHAT IS WRONG AND TELL YOU AN ESTIMATE THAT WILL MAKE YOU SMILE! I LOVE THEM!

JK
Judy K.
Brockport, NY
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Judy said she has received the service she was happy with it.
This review was collected via phone interview by Customer Research Inc.

SK
STEPHANIE K.
Holley, NY
Jeep Compass
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Helpful and trustworthy
I feel comfortable taking my car to Nichols. The service is always great.

SM
SHAWN M.
Brockport, NY
Nissan Versa
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Always A Fair Deal
I have full confidence in Nichols. They're always honest and have been the best. Go here and you'll never be sorry. Thanks Guys!

CW
CHRIS W.
Spencerport, NY
Nissan Sentra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great job
Scott did a great job on my car... in and out in no time flat.. love this place

RM
Robert M.
New York
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Robert said the staff knew what they were doing.
This review was collected via phone interview by Customer Research Inc.