Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

334 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


BH
Bryant H.
Rockford, IL
Ford Super Duty F-250 SRW
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Bryant said the service was good.
This review was collected via phone interview by Customer Research Inc.

SG
Stacey G.
Cherry Valley, IL
Saturn Outlook
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Stacey said this business does a great job.
This review was collected via phone interview by Customer Research Inc.

SG
Stacey G.
Cherry Valley, IL
Saturn Outlook
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Stacey said the employees are good, honest, and very friendly.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
Rockford, IL
Pontiac Firebird
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2017 Category: Service
Anthony said the business didn't do any bad work, but they just weren't fast enough. They were busy.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Rockford, IL
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2016 Category: Service
Chris said the business is a little pricey.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Rockford, IL
GMC Safari
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2016 Category: Service
Gary said the business has always been fair, and honest.
This review was collected via phone interview by Customer Research Inc.

SG
Stacey G.
Cherry Valley, IL
Saturn Outlook
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2016 Category: Service
Stacey said he would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Rockford, IL
Pontiac Bonneville
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Chris said the service at this business was done in an efficient manner. The staff was very nice. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

SD
Sharon D.
Rockford, IL
Buick Regal
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2016
Great Job
They do a really great job. Very informational. And friendly

RM
Roland And Andrea M.
Rockford, IL
Pontiac Grand Prix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2016 Category: Service
Roland said the service at this business was okay.
This review was collected via phone interview by Customer Research Inc.

NS
Nicholas S.
Rockford, IL
Buick Century
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016 Category: Service
Nicholas said that since going to the business his vehicle is running better than before.
This review was collected via phone interview by Customer Research Inc.

AP
Anthony P.
Rockford, IL
Pontiac Firebird
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/29/2016 Category: Service
Anthony said he had to take his vehicle back to this business to get something fixed that initially should have been completed. He understands they were sent a faulty part and this was out of their control. He did not have to pay for the part which was kind of them.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Rockford, IL
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2016 Category: Service
Greg said the business did a good job and they were fast.
This review was collected via phone interview by Customer Research Inc.

LA
Leonard A.
Rockford, IL
Chrysler Sebring
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2015 Category: Service
Leonard said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

RG
Rod G.
Rockford, IL
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2015 Category: Service
Rod said the business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Rockford, IL
Chevrolet Venture
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015 Category: Service
Spoke with Patricia. She said the service the business provided was very good.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Rockford, IL
GMC Safari
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2015 Category: Service
Gary said this business did a good job on the service.
This review was collected via phone interview by Customer Research Inc.

RT
Roger T.
Rockford, IL
Mazda Protege
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2015 Category: Service
Roger said the mechanic neglected to reconnect the gas line.
This review was collected via phone interview by Customer Research Inc.

RV
Richard V.
Rockford, IL
Nissan Maxima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2014 Category: Service
Richard said he had to wait an extra 15 minutes for his vehicle.
This review was collected via phone interview by Customer Research Inc.

DP
Douglas P.
Rockford, IL
Buick Park Avenue
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2014 Category: Service
Douglas said his vehicle came out of the facility driving fairly well and they did what they said they would. He was a little concerned they ended up having to do a bit more than he had anticipated.
This review was collected via phone interview by Customer Research Inc.