Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

694 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


LC
Lawrence C.
Wakefield, RI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Lawrence said the people are very nice and they do nice work.
This review was collected via phone interview by Customer Research Inc.

LR
Linda R.
Rhode Island
Honda Civic Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Linda said the service was good.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
North Kingstown, RI
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
David said the business took good care of him. He will recommend them for work.
This review was collected via phone interview by Customer Research Inc.

EL
Everett L.
North Kingstown, RI
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Everett said that he has gone to the business for years. They have always been friendly and he recommends them to others.
This review was collected via phone interview by Customer Research Inc.

KW
Kate W.
North Kingstown, RI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Kate said she used to go to this business all of the time when they had gasoline. This is her first time at this business since the gasoline was removed. It has been years since she was there. She brought her vehicle in for an oil change. Everyone was very pleasant, straight forward, efficient and good. They did what she asked of them and even informed her of issues that might arise and things that she should be aware of. They are very good technicians.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
North Kingstown, RI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Service was awesome, as usual...
Wickford Service services all of my family's vehicles -- and has for over a decade, while we've gone through several vehicles. I trust them to do a good job -- and they deliver. They got the extra mile, regularly.

JF
Jessica F.
Rhode Island
Subaru Forester (Natl)
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018 Category: Service
Jessica said the business took advantage of her and sold a vehicle for way more than what it was worth. She came back and was told that it was pointless to fix the issues.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
North Kingstown, RI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
The quick and efficient service you provided.
Thank you for the service you provided. You found out the problems and solved them by taking care of the serious problems that needed replacing and did it all in one day. That was really appreciated.

KF
Katherine F.
Rhode Island
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Katherine said she went in to get an estimate for work. They did a great job and the prices are fair. They were very friendly.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
North Kingstown, RI
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Vehicle Inspection
Wickford Auto Service was very prompt and helpful.

JH
Jake H.
Coventry, RI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jake said he went across the street and he was told that facility will not be open on Monday. So he brought it into this business and by the end of the day his vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

GH
GEORGE H.
Newport, RI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Oil change safety inspection
Excellent

GM
Gerald M.
Narragansett, RI
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Gerald said the employees provided excellent service. They repaired his vehicle right.
This review was collected via phone interview by Customer Research Inc.

MH
Martha H.
Jamestown, RI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Always reliable, honest, and resonable in charges
A wise alternative to costly dealerships....our "go-to" service dealer for the past ten years plus....Have recommended it
to many....very handy location for Jamestown....

Verified Customer
Narragansett, RI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Helpful and Knowledgable
I like bringing me car to Wickford Auto Service because they of their expertise and their helpfulness!

GS
Gina S.
North Kingstown, RI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
great service
as usual I am delighted with the staff at Wickford Auto Service. They are professional, trustworthy, efficient, honest and reliable. I have been a customer since my arrival in the fall of 1987 and have been happy ever since. No complaints at this end. The staff and the owners can never retire!!!! keep up the good work. Gina

DP
Diane P.
Jamestown, RI
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Service
Friendly service and helpful, explains repairs to my satisfaction. Car is service and a good time no delays

DM
David M.
Block Island, RI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Reliable
Always accommodating!

JM
Jennifer M.
North Kingstown, RI
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Jennifer said she is very happy with this business. This was her 2nd time, and she trusts them.
This review was collected via phone interview by Customer Research Inc.

AG
Anne G.
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Replacing My Headlight
Dan and Shannon are always on time and make it a friendly place to wait. The work is done promptly. I was in and out in about an hour. Wonderful Service