Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

455 Reviews

100% Would Recommend
Latest Review 12 days ago

Reviews


Verified Customer
Hope, RI
Toyota Tacoma
Verified
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10/03/2018
No surprises
There are no surprises with Shane’s shop. They do what they say, and keep you informed throughout the process.

DD
dee D.
West Warwick, RI
Toyota RAV4
Verified
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09/29/2018 Category: Service
Dee said most of her mechanics never cared about her vehicle, more about the money, and Shane is the complete opposite. He actually cares about the quality of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Claire M.
West Warwick, RI
Nissan Altima
Verified
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09/29/2018 Category: Service
Claire said they are wonderful guys, she likes their work, but they left her rug dirty.
This review was collected via phone interview by Customer Research Inc.

JS
Joyce S.
Hope, RI
Mazda Tribute
Verified
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09/26/2018
Always dependable
Expert, thorough and friendly service.

AJ
Andrew J.
North Providence, RI
Toyota Tundra 2WD Truck
Verified
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09/26/2018
Better than the best
Not sure what words can describe , appropriately, the work and overall quality, of what Shane and crew do.

What's better than the best?
Shane's

What comes to mind when asked where is the absolute BEST place i should go to have my vehicle serviced?
Shane's

What can be expected from having service done at Shane's?
Absolute perfection.

After buying a vehicle from a dealer, that should be the last time you need to go back. When it comes time for service for that vehicle, you go to Shane's, and NO where else.

I don't believe there are enough positive words in the English language to decribe Shane and crew, other than, THE BEST.

JL
James L.
Coventry, RI
Jeep Wrangler
Verified
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09/25/2018
Can always trust Shane and his crew.
I Can trust Shane's will take care of me and I will not go elsewhere. Thanks for the great service

SM
Sarah M.
West Warwick, RI
Honda CR-V
Verified
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09/18/2018 Category: Service
Sarah said they are honest, they do not overcharge, they show her exactly what they are doing . They show her the parts that have been replaced. She appreciates the lobby, the cleanliness, the professionalism, the video on the tv that explains her vehicle. She is confident in their service.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Coventry, RI
Lexus ES 330
Verified
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08/23/2018 Category: Service
Spoke with Mark. He said the business is excellent. The staff are quick, reliable, and have a fair price.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Coventry, RI
GMC Sierra 3500
Verified
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08/17/2018
Owners knowledge and honesty.
Honest,fast service at a reasonable price.

EG
Edward G.
East Greenwich, RI
Ford F-150
Verified
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08/14/2018 Category: Service
Edward said that the place always does a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
West Warwick, RI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said he is a great guy and a really good technician.
This review was collected via phone interview by Customer Research Inc.

GS
Grantham S.
Providence, RI
Ford F-150
Verified
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08/14/2018 Category: Service
Grantham said they did a great job and he is happy with their service.
This review was collected via phone interview by Customer Research Inc.

AJ
Andrew J.
North Providence, RI
Toyota RAV4
Verified
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08/11/2018
The best there is. Period.
There aren't enough positive words I can use to describe the UNMATCHED quality and professionalism to be offered at Shane's. Simply put, THE best anywhere. Period. Hands down. End of story.

MK
Mike K.
Rhode Island
Dodge Dakota
Verified
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08/10/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WN
Walter N.
West Warwick, RI
Ford Fusion
Verified
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08/07/2018 Category: Service
Walter said he does good work. He is a highly professional business man.
This review was collected via phone interview by Customer Research Inc.

KP
Kayleigh P.
Coventry, RI
Honda Civic Si
Verified
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08/05/2018
Always satisfied.
I’ve never had any issues with Shane’s. I recommend him to anyone who asks for a mechanic. He’s nice and the job always gets done well. I never go anywhere else.

RF
Robert F.
Coventry, RI
GMC Sierra 3500
Verified
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07/23/2018
Truck repair
As usual great, fast service.

AJ
Andrew J.
Providence, RI
Toyota Tundra 2WD Truck
Verified
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07/23/2018
Better than any dealer.
Second visit for service to Shane's. Better than the first. Do not get me wrong, first visit was outstanding.
Never going to a dealer, or anywhere else ever again. Will have service for both my vehicles done here from now one, no exceptions. Depending on traffic, Shane's is about an hour away from where I live, but it is more than worth the drive.

BC
Bart C.
Taunton, MA
Dodge Dakota
Verified
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07/20/2018 Category: Service
Bart said the facility did a great job and the price was right.
This review was collected via phone interview by Customer Research Inc.

GC
Gail C.
West Warwick, RI
Chevrolet Malibu Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Lou. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 455 in total