Wrench Works


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

182 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 11 months ago

Kevin S. on 12/14/2016
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"Wrench Works is Closed! Bring your vehicle to me"
I know that Wrench Works Closed there doors; I have hear alot about customers missing the quality service. My shop rate is $75 per hour and I am going to show you great customer service. Call me at 360-608-2413. Thank you Kevin
Service Date: 10/03/2016
Review Created: 12/14/2016 11:49 AM
Bob J. on 10/31/2016
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"Price works for working people!"
We had almost $1,000 work done and the truck drives like new!
Vehicle: Chevrolet Pickup
Service Date: 10/31/2016
Review Created: 10/31/2016 10:30 PM
Kimberlee S. on 10/22/2016
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Kimberlee said this business finished her vehicle in a day and they were timely.
Vehicle: Ford Focus
Category: Service
Service Date: 09/30/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Terrence D. on 09/29/2016
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Terrence said the business had good service.
Vehicle: Chrysler Town
Category: Service
Service Date: 09/07/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Chuck R. on 09/26/2016
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Chuck said he liked the business because they do a great job. They fixed his vehicle and he liked Kevin.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/01/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Dave M. on 09/14/2016
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"100,000 mile service on 2007 VW Jetta"
Wrench Works people are great, excellent at meeting deadlines were fair and transparent about their abilities and met most expectations. Service writer missed my request to replace some items is my only criticsm.
Vehicle: Volkswagen Jetta
Service Date: 08/30/2016
Review Created: 09/14/2016 10:45 AM
Jeanette B. on 09/11/2016
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"They work hard to find the best outcome for you."
They had a hard time finding parts within a reasonable amount of time, but just kept looking until they did. KUDOS to Them
Vehicle: Mitsubishi Montero
Service Date: 09/09/2016
Review Created: 09/11/2016 10:19 AM
Josh H. on 09/03/2016
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Josh said he had gotten a quote from this business for some items to be repaired on his vehicle. When he picked up his vehicle they had not even addressed the issues he had come in about, and the cost was over by $400. He went back a second time and they still did not get the work done. He was unsure why, but mentioned some kind of miscommunication at the business. His vehicle is back there and he is way over the original quote of $2600. He has already spent, including a rental vehicle, over $4,500. Due to all of his issues with them, he would not recommend them for service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/31/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Russell P. on 08/31/2016
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Russell said he received good service and was treated well.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/26/2016
Review Created: 08/31/2016
This review was collected via phone interview by Customer Research Inc.
Octaviano O. on 08/30/2016
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Spoke with Jane. She said Octaviano was satisfied with the work they did.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/26/2016
Review Created: 08/30/2016
This review was collected via phone interview by Customer Research Inc.
Donna U. on 08/27/2016
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Donna said the employees did what the vehicle needed done. The employees were prompt when calling her. She is pleased with the business.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/22/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Jeff K. on 08/25/2016
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Jeff said they did what they said they would do and in a timely manner.
Vehicle: RAM Pickup
Category: Service
Service Date: 08/22/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Red C. on 08/24/2016
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"Well done"
They know what they are doing and charge a fair price.
Vehicle: Ford Pickup
Service Date: 08/22/2016
Review Created: 08/24/2016 08:05 AM
Ken S. on 08/24/2016
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Ken said the business was better than average.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/18/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Stanley E. on 08/16/2016
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Stanley said the business was there to assist him, without keeping him waiting. He mentioned he appreciates the good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/12/2016
Review Created: 08/16/2016
This review was collected via phone interview by Customer Research Inc.
Lenard Y. on 08/12/2016
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Lenard said the business was nice but what they fixed is not working.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 08/10/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Georgie O. on 08/08/2016
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"Reliable service"
The service was done in a timely manner. All staff I talked with were helpful and knowledgable. I will take my car to Wrench Works again.
Vehicle: Toyota Camry
Service Date: 08/05/2016
Review Created: 08/08/2016 09:32 AM
Tom M. on 08/06/2016
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Tom said they did a good job, especially on the second day. The lady who helped him out provided 100 percent customer service. He mentioned the battery had to be replaced.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 08/04/2016
Review Created: 08/06/2016
This review was collected via phone interview by Customer Research Inc.
Chris S. on 08/01/2016
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"2004 F-350 Tune and Header Repair"
I took my Ford F-350 in for a tune up, and Exhaust leak repair. Come to find out the exhaust leak was from a defective aftermarket header. I ordered a new header took it to them to install and it was also defective. Kevin at Wrench Works hooked me up and took the header to his house and Machined the header down so it was perfectly flat and able to be used! I took the truck home and it was leaking oil? I called wrench works after hours and he called back on his phone. They picked my truck up the next day and found an O-Ring that failed on the Oil filter housing after it was removed for the header repair. They stood behind their work 100% and now my truck runs better than new!!! I would recommend Wrench Works to everyone! Great bunch of guys that go above and beyond. Thanks Again for everything. I will definitely be back if needed!!!
Review Created: 08/01/2016 09:23 PM
Hannibal W. on 07/25/2016
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"Knowledgeable, Professional & Reliable"
I have only GREAT things to say about Wrench Works. There are other shops that are more convenient for me. I go to Wrench Works because they know about diesel (1994 Ford F250 Turbo Diesel). Communication is excellent. Prices are fair. I have been going there for 3 years. It is a solid business that has earned my trust and loyalty.
Vehicle: Ford Pickup
Service Date: 06/30/2016
Review Created: 07/25/2016 09:20 AM
Displaying Review 1 - 20 of 182 in total