Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1196 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.702703/5Overall Rating 4.702703/5Overall Rating 4.702703/5Overall Rating 4.702703/5rating 4.702703
Original
Overall Rating 2.51351/5Overall Rating 2.51351/5rating 2.51351rating 2.51351rating 2.51351
98% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


JH
James H.
Baraboo, WI
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service
Friendly, knowledgeable service .
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/15/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

RS
Randolph S.
Wisconsin Dells, WI
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Quality service with a smile
The service department does their work efficiently and the ONLY reason I MIGHT not have them do ALL the servicing that my car needs is that I live in the Dells-about 70 miles away from the dealership, so, in an emergency situation, I might have to resort to a nearer deLership to handle the situation.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/15/2018

Thank You , we do have free loaner vehicles  .

Mike Barth
Service Manger
608-316-8939

Verified Customer
Madison, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Oil change and windshield wipers
Excellent service.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/14/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

AH
Agron H.
Stoughton, WI
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Feedback
Everything on time scheduling ,frendly , clean ,plus the interes too
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/14/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939

DS
Darrell S.
Columbus, WI
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Great dealer and service
They are a friendly and very good service dealer, But their prices on labor are way too high.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/09/2018

Thank You for your feed back .

Mike Barth
Service Manger
608-316-8939

KH
Karen H.
Madison, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Really like Hyundai Eastside
Comfort and convenience and friendliness.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/09/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Sun Prairie, WI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
X
X
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/08/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

RC
Robert C.
Waunakee, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Up front with issues and cost estimates.
My service experience with this dealer to date has exceeded my expectations.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/08/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939

CW
Coleen W.
Waunakee, WI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
The people
Always a pleasure to see and work with Steve and Mike. I always look forward to taking my car there!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/07/2018

Thank You , always a pleasure to help !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Waterloo, WI
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Convenient location from work
Felt that over an hour for oil change and tire rotation was too long
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 11/01/2018

Thank You for your feed back .

Mike Barth
Service Manger
608-316-8939

NV
Nancy V.
Madison, WI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Great people and service whenever you need help.
Highly recommend Zimbrick Hyundai as they are so helpful and friendly whenever you go in, if only for tire pressure check or how to turn off an light!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/31/2018

Thank You for a Great Review !

Mike Barth
Service Manger
608-316-8939

BL
Betty L.
Deerfield, WI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Fast, complete servicing.
Four new tires balanced and installed and front wheel alignment within one hour!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/26/2018

Thank You !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Madison, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
GREAT
Fast service, friendly employees
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/26/2018

Thank You , happy to help !

Mike Barth
Service Manger
608-316-8939

PS
Patricia S.
Sun Prairie, WI
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Friendly, efficient service.
The service department fixed a flat tire I had quickly and with no problems. The thing I was disappointed about was that when I called 24/7 Hyundai Service on a late Sunday afternoon, they said they could not provide any help for me until Monday AM. Is that 24/7 service.? The reason I did not have any kind of a spare in the car was because when we bought the car, the dealership said we did not need a spare because we had 24/7 roadside assistance. I had to call AAA road service to get the car towed on the Sunday when I had the flat tire and had to get the car moved from the place I was stranded at.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/24/2018

Thank you for a great review . I will get some answers on the 24/7 service .  

Mike Barth
Service Manger
608-316-8939

DG
Diane G.
Madison, WI
2002 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great responsiveness.
Did the work that I requested and added a car wash, always a plus!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/21/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Waunakee, WI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Hyundai Auto Service
Fast friendly service. Always get a wash too!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/17/2018

Thank You for being a great Hyundai customer !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Madison, WI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
They stand behind their product
Any factory recalls and any other issues are quickly resolved
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/12/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

DL
Derrick L.
Sun Prairie, WI
2012 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Great
Was quoted for a service. Paid less than expected :)
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/12/2018

Thank you for your feedback !

Mike Barth
Service Manger
608-316-8939

HM
Haroot M.
Stoughton, WI
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
service Department
on time service, clean friendly environment.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/11/2018

Thank You very much , always a pleasure to help !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Sun Prairie, WI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Great service
Everyone was pleasent to me and the work on my car was done in a timely manner.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 10/10/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939