Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1155 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.685718/5Overall Rating 4.685718/5Overall Rating 4.685718/5Overall Rating 4.685718/5rating 4.685718
Original
Overall Rating 2.48571/5Overall Rating 2.48571/5rating 2.48571rating 2.48571rating 2.48571
98% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


CD
Claude D.
Portage, WI
2006 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Hyundai service team
I had a great experience. Work was completed on time. Everything went well.

JF
Jennifer F.
Madison, WI
2005 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/16/2018 Category: Service
Could be better
Make sure everything is working properly before you drive off the lot.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/17/2018

Sorry we wasted you time , I apologize for the poor service .

Mike Barth
Service Manger
608-316-8939

ML
Mark L.
Watertown, WI
2016 Hyundai Sonata Hyb
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Location in Madison is convenent and service was very good
I would recommend Zimbrick Hyundai Eastside to my friends and relatives, especially the service department!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/17/2018

Thank you for your feed back .

Mike Barth
Service Manger
608-316-8939

Verified Customer
Windsor, WI
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Routine maintenance and ball joint repair
I trust their work ethic; and the clean car is an added bonus.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/17/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

SF
Stephen F.
Baraboo, WI
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Routine service
Scheduler was annoying and totally useless! Will never deal with scheduler again! Car sales and service department were very good. Would definitely consider buying another car, and using the service department.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/14/2018

I apoligise for the communication issues , my direct number is below use it anytime .

Mike Barth
Service Manger
608-316-8939

RH
Rose H.
Horicon, WI
2005 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Trusted people to work with
Eventually be back to look for a new car.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/13/2018

Thank You for your feedback !

Mike Barth
Service Manger
608-316-8939

CV
Casey V.
Middleton, WI
2010 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
They fixed my car
Zimbrick fixed my car's recent engine problem. They even loaned me a car while fixing my car.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/13/2018

Thank You , always happy to help !

Mike Barth
Service Manger
608-316-8939

TW
Teresa W.
Beaver Dam, WI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Service
Great service and great people to work with!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/11/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Portage, WI
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great service
Great service with great staff.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/11/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939

FS
Fred S.
Cottage Grove, WI
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Great Team
Service team did another grear job.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/08/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

KM
Karen M.
Madison, WI
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Service Visit
Great service and helpful service personnel
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 09/03/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939

DT
Dobrin T.
Waunakee, WI
2011 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2018 Category: Service
Regular maintenance
The time and the job done was acceptable.
I didn't like that they wanted to charge me for emergency brake check up and didn't want to include that charge towards the total amount charged to complete the repair.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/28/2018

Sorry for confusion on inspection time . I will contact you .

Mike Barth
Service Manger
608-316-8939

MG
Michael G.
Rio, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Excellent service
Very satisfying experience.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/28/2018

Thanks for a great review !

Mike Barth
Service Manger
608-316-8939

DB
Deanna B.
Madison, WI
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018 Category: Service
Above and Beyond
My appointment was for a basic oil change and vehicle status check. What was really above and beyond was the standard car wash but then the removal of a bunch of tar slurp that ended up on my car doors during A recent road trip. This dealership is always above and beyond in service, timing and overall courtesy to the customer
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/26/2018

Always happy to help !

Mike Barth
Service Manger
608-316-8939

PP
Priscilla P.
Beloit, WI
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
A routine service
Friendly people, good service and a clean place to wait for your car.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/26/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

Verified Customer
Verona, WI
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Great Service as Usual!
Easy scheduling, drop the car off, they give me a ride to work, pick me up when done with my car, pay, and on my way! BadaBoomBadaBing!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/24/2018

Always a pleasure , Thank You !

Mike Barth
Service Manger
608-316-8939

CW
Chris W.
Waunakee, WI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Zimbrick
All Zimbrick dealerships that I've dealt with provide superior customer service.
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/24/2018

Thank You for a five star review !

Mike Barth
Service Manger
608-316-8939

RK
Robert K.
Lodi, WI
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Great job
Always great service
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/24/2018

Thanks for a great review !

Mike Barth
Service Manger
608-316-8939

SB
Solthaya B.
Juneau, WI
2011 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Steve and the service team are great!
Always a good experience with the service team!
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/21/2018

Thank You for a great review !

Mike Barth
Service Manger
608-316-8939

PB
Palmer B.
Madison, WI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
quick and easy
always good service
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 08/21/2018

Thank You !

Mike Barth
Service Manger
608-316-8939