GV70 AWD issue
We like our 2023 GV70 styling interior and exterior, as well as overall driving experience. Major dissapointment was that after 3 months and 3000 miles the AWD yellow light came on and the car lost AWD traction in Dec 2022. I contacted the Genesis Dealer where we purchased the GV70 and sadly the Service Advisor or the Manager had never heard or seen this issue, although on the Genesis Owners forum many experienced this issue. Also, they wanted to keep the vehicle for a week to test it, and the next avail app was 1 month away... I opened a case with Genesis Corporate to reach out to the Engineers for this issue, but it was not possible. I called 2 more dealers and the last one was aware and knowledgeable about this AWD / Transfer Case issue. I had not performed the fix at that time because Genesis was replacing the Transfer Case with the exact same part#, which owners reported failure again 3-4k miles later. Eventually in Spring 2023 a TSB was issued.
Overall great vehicle, but the Service and Service experience are areas of improvement.