Brown's Manassas Hyundai


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1741 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.9444444/5Overall Rating 3.9444444/5Overall Rating 3.9444444/5rating 3.9444444rating 3.9444444
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
95% Would Recommend
100% Business Response
Latest Review 23 minutes ago
Ellen M. on 02/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance "
Made an appointment for regular oil change and Brown’s also fixed a recall item, an inhibitor switch. Nice clean facility with a comfortable customer waiting area.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/25/2018 07:09 PM
Verified Customer on 02/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, friendly"
What more needs to be said - efficient and friendly.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/25/2018 12:13 PM
Janet G. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are Great!"
Brown’s service center team is always friendly and reliable.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/24/2018 12:19 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/25/2018

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Mike F. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome experience"
Crystal is awesome. Always so helpful!!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/24/2018 09:41 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/24/2018

And we appreciate your Awesome feedback.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Teresa T. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service. Tom is polite and professional at all times.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/24/2018 06:06 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/24/2018

Wonderful feedback,Thank you and Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Robert B. on 02/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"clean"
Clean
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/24/2018 05:55 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/24/2018

Thank you for your feedback we appreciate it.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Nancy N. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Crystal"
I adore Crystal, Sami and Ken. They are always friendly and helpful
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/24/2018 05:48 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/24/2018

Thank you so much for the very nice feedback and please know we all feel the same way about you.We appreciate your continued Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Wookjin J. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Service was good and manager was kind.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:23 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/24/2018

Thank you for your feedback and Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Lindsay E. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
They got me in same day and taken care of quickly. Great services
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/23/2018 07:35 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/23/2018

Thank you for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The waiting area is very comfortable and the staff are very knowledgeable and courteous."
Crystal was my service manager that took my initial phone call. She was very knowledgeable and accommodating. When I arrived for my appointment she had everything we discussed ready. Additionally she had anticipated any additional concerns.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/23/2018 05:26 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/23/2018

We appreciate your very valuable and informative feedback as well as your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Again"
Excellent Again
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:26 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/23/2018

Thank you for the wonderful feedback and for your continued business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Patrick C. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice and knowledgeable service staff"
Went for an Virginia car inspection some of the staff was friendly and very helpful it at 10.00 for a little light bulb replacement was kinda pricey for me especially when I know you can get one for about a dollar but overall a very pleasant experience
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/22/2018 12:59 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/22/2018

Very Valuable feedback and we appreciate it.Thank you for taking the time to submit a review.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Robert M. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelent service"
Mike goes above and beyond expectations. My car was returned to me clean and all service completed in a timely manner.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 12:37 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/22/2018

Wonderful feedback,and Thank you for pointing out how well Mike took care of you.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
John K. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent dead battery"
Y’all were super nice and really helpful. I wasn’t able to drive for a while and so my car battery died and my car had to be towed to the dealership. Y’all made it super easy to get everything checked out and fixed up and I was able to get my car back in no time!! Thanks so much!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 11:58 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/22/2018

Great feedback Thank you,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Cheryl M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
No problem delivering on the time line and accommodating while u wait!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:05 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/22/2018

Thank you for your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Chauncey F. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty,courteous"
They always give you feedback in plain and simple terms. They are never pushy if you need other maintenance items.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/21/2018 09:13 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/21/2018

We always appreciate your feedback and your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Charles P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service experience"
Everyone is trying to please you.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:04 AM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/21/2018

Great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
Great service and no appt.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 05:27 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/21/2018

Wonderful feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Courteous and explains what is needed in a clear manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 05:25 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/21/2018

We appreciate your very valuable feedback and your business.

Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms"
Friendly and thorough
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 12:51 PM
ROBERT R C., Service Director at Brown's Manassas Hyundai responded on 02/20/2018

Thank you for submitting a review and sharing your feedback.We appreciate your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1741 in total