Brown's Manassas Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1422 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
95% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Verified Customer on 10/17/2017
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"Great, Fast, Friendly Service"
The service department was able to change my appointment to get me in on a Saturday. They were super friendly, as always, and they called with updates while servicing my vehicle. They also mail coupons which is great!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:57 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/17/2017

All your feedback was wonderful Thank you and Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
All work was done the same day! My husband and I were getting ready to take a trip and knowing the work was done gave us so much peace of mind. We appreciate the mechanics for all of their hard work.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:07 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/17/2017

Thank you for your feedback,Were glad to hear that you were able to have peace of mind for your trip.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Eli C. on 10/16/2017
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"GREAT SERVICE "
ALWAYS GREAT SERVICE CANT COMPLAIN
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:03 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Awesome and great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly staff, timely service
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 04:38 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Sharon S. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely, super-thorough service "
Brought our car in for diagnostics and service when a check engine light came on near the end of a weekend trip to Baltimore. Service managers and techs were thorough, diagnosing the problem and offering solutions. Additional suggestions for to improve performance and safety were on point. Complete service done and our vehicle cleaned sooner than we expected, so our day's plans were not affected!
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:21 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

I'm glad your plans weren't affected.Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Michael V. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Professional, quick and even provided a coupon
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:17 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Eric S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location"
The service advisors are very friendly, very knowledgeable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/14/2017 11:04 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Ivan B. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Brown Manassas Hyundai is Top Tier and a best practice car dealership in taking care of their customers.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/14/2017 09:42 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
JUAN L. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly "
easy to work with
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 08:56 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Brian C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent services "
Once I want it to take recall service, they did all recall services done what I couldn't take because of time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/14/2017 05:52 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Thank you for your feedback,time and Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
William W. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good deal "
Great service, great value, especially with the coupons.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:06 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

And Great Feedback.Thank you for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Costumer oriented "
Every one is friendly, customer oriented . Satisfied with thee overall result on my SantaFe!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 10:54 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/13/2017

Wonderful feedback,Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Satya M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The staff Are very cooperative and smart.They treat customers properly and timely Männer.overall outstanding Experience.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 05:05 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/13/2017

We appreciate your feedback,Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Jamie C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
customer service is great. friendly knowledgeable employees and quality work. while waiting for car to be serviced billy puzon (my sales rep) went out of his way to say hi and find me a telephone number.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 01:00 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/13/2017

Great Service for a Great customer,Thank you for your feedback and for your Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/12/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Only great thing is my service engineer is great to work with but no service records on my carfax"
First of all no service records on my Carfax, this reason I will prefer not to come to this dealer. The plus point is my service engineer is great to work with.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 10/12/2017 05:00 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/12/2017

We value your feedback and we will use it to improve,Thank you for sharing it with us.Thank you for your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Benito R. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work on my Sonata"
Excellent and quick work conducted on my Sonata. Brown's Hyundia service personnel are great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 02:30 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/12/2017

Thank you and Thank you for your business.We appreciate your feedback.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Nancy L. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant and excellent service"
Excellent
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 01:34 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/12/2017

Thank you for your feedback.We appreciate your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Christopher C. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's close to home"
I've taken my car there a few times and never been disappointed.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:00 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/12/2017

Thank you,and I'm glad you have never been disappointed.Thank you for your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Efficient Service and a Top Notch Service Manager"
The improvements to the facility and the work of Bob the service manger make this dealership worth the trip to Manassas.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 11:50 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/11/2017

Thank you for the great feedback,and thank you for continuing to go out of your way to allow us the opportunity to meet your service needs.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Darrell F. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my car"
Browns Hyundai help live my car more by the great service I get.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:47 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/11/2017

Thank you as always for your continued business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1422 in total