Brown's Manassas Hyundai


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1431 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 1.78571/5rating 1.78571rating 1.78571rating 1.78571rating 1.78571
95% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Washed nicely
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:57 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/20/2017

Thank you for sharing your feedback,and Thank you for your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Aaron G. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
My wife and I brought both cars over for service at the same time. Both were done in a timely manner and we were satisfied.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:42 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/20/2017

Wonderful feedback and Thank you for bringing both vehicles in and allowing us the opportunity to meet your service needs.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
DENISE B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely and thorough
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:54 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/20/2017

We appreciate your feedback as well as your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular service"
Prompt service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/19/2017 05:44 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/20/2017

We appreciate your feedback as well as your business.Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Lynette B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are customer oriented !"
Excellent service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 05:00 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/19/2017

Awesome and Amazing Thank you for sharing your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Russell W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle Service"
Pleased
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:48 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/19/2017

And were Pleased that your Pleased,Awesome and Amazing Thank you for sharing your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Novi S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
Hyundai has been taking care of my car's preventative maintenance needs since I bought it in 2014. Their prices are great and the quality of the work is excellent .
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 02:17 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/19/2017

Awesome and Amazing Thank you for sharing your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AMAZING"
I never cease to be amazed at how helpful and patient this staff is! Mr. Cavendish and the entire crew went out of their way to troubleshoot and even go the extra mile. I never worry about car issues anymore, not just because I have a Hyundai I love, but I have the support system most people only dream of.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:56 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/19/2017

Absolutely amazing feedback from an absolutely amazing customer.Thank you

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Barbara G. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
Easy to service vehicle and accommodating
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:54 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/19/2017

Thank you for sharing your feedback and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, Fast, Friendly Service"
The service department was able to change my appointment to get me in on a Saturday. They were super friendly, as always, and they called with updates while servicing my vehicle. They also mail coupons which is great!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 12:57 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/17/2017

All your feedback was wonderful Thank you and Thank you for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
All work was done the same day! My husband and I were getting ready to take a trip and knowing the work was done gave us so much peace of mind. We appreciate the mechanics for all of their hard work.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:07 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/17/2017

Thank you for your feedback,Were glad to hear that you were able to have peace of mind for your trip.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Eli C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE "
ALWAYS GREAT SERVICE CANT COMPLAIN
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:03 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Awesome and great feedback Thank you.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly staff, timely service
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 04:38 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Sharon S. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely, super-thorough service "
Brought our car in for diagnostics and service when a check engine light came on near the end of a weekend trip to Baltimore. Service managers and techs were thorough, diagnosing the problem and offering solutions. Additional suggestions for to improve performance and safety were on point. Complete service done and our vehicle cleaned sooner than we expected, so our day's plans were not affected!
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:21 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

I'm glad your plans weren't affected.Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Michael V. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Professional, quick and even provided a coupon
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:17 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/16/2017

Thank you for submitting a review and sharing your feedback,we appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Eric S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location"
The service advisors are very friendly, very knowledgeable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/14/2017 11:04 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Ivan B. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Brown Manassas Hyundai is Top Tier and a best practice car dealership in taking care of their customers.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/14/2017 09:42 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
JUAN L. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly "
easy to work with
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 08:56 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Wonderful feedback,Thank you for taking the time to share it.We appreciate your time and business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Brian C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent services "
Once I want it to take recall service, they did all recall services done what I couldn't take because of time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/14/2017 05:52 AM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

Thank you for your feedback,time and Business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
William W. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good deal "
Great service, great value, especially with the coupons.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:06 PM
Robert R C., Service Director at Brown's Manassas Hyundai responded on 10/14/2017

And Great Feedback.Thank you for submitting a review and for your business.

Robert Cavendish
Service Director
Brown's Manassas Hyundai
bob.cavendish@brownscar.com
703.372.0422
Displaying Review 1 - 20 of 1431 in total