Dealer could do better
The vehicle itself is nice, but not noticeably better than the the 2021 Lexus RX that it replaced. There are a few glitches with the bluetooth and Apple Car Play connectivity, but those are irritants rather than anything that would keep me from buying another one. The biggest issue that I have noticed is that the lane assist seems to have trouble keeping a straight track, but has a tendency to constantly move from one side to the other - perhaps an alignment issue, but I have not had that checked out yet and with less than 2000 miles on currently and having bought it new, this should not be happening. My experience with the dealer was good up to the point of getting my copy of the signed documents via email (leased vehicle). During our negotiations, I made it very clear we were talking about 12,000 miles per year and that was clear. When signing everything, that had been changed to 10,000 miles without my knowledge, and shame on me for not noticing. I noticed it only after I got my copy via email and I pointed it out right away as I was sure that it was a mistake. It was indeed a mistake - my mistake. Long story short - the dealer will not make good on our deal and if I drive the expected 12,000 miles per year, I'll end up paying $1500 in mileage fees when I turn it in. Not a big deal on a $70,000+ vehicle, but I feel that the dealer was disingenuous at best. Still hoping the dealer will make this right, but I'm now two months into the lease and I have no resolution. Shame on Hyundai and Genesis! No matter how great the vehicle, an honest dealer should be their number one concern.
Verified Owner
