Hood vibrates while driving at highway speeds to a point the looks like hood is opening, radio sometimes do not pair to any phone, rear end noises , trim panels discoloration, outside panels deformed, wind noise while driving
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Hyundai Motor America NCC responded on 12/08/2022 07:11 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
GM
Gene M.
2022 Hyundai Santa Cruz
12/08/2022
Disappointed after just 4 months
Bought a new Hyundai Santa Cruz SEL Premium in Chattanooga, TN on August 2022. Was super excited for this vehicle, but have been disappointed several times since purchasing. The fuel (mpg) is horrible, and misrepresented @ 18/20 mpg in SMART Mode!….my old 1997 Toyota T100 truck gets better gas mileage. The total vehicle sound from the radio/navigation/advanced safety system have completely quit while driving almost causing accidents, and the central computer/radio has had to be replaced TWO times already! The advanced safety features were one of the main selling points for me. Heading in the direction of a Lemon Law/Mass Recall situation. Disappointed, and expected more/better from Hyundai in 2022. The bed is an obvious compromise coming from a truck. I also wish there was a place to store my sunglasses…seems like this is standard in most vehicles. At present, this vehicle does have a ton of power.….but will it be reliable in 12mo-60mo, and beyond? The 10 year Hyundai warranty was appealing and provided peace of mind that a company would stand behind their product, but probably nothing more than a marketing scheme by an industry leader.
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NANCY E.
2022 Hyundai Santa Cruz
Verified Owner
12/14/2022
Verified Review
Hyundi Santa Cruise
If I had known that this vehicle lacks the ability to adjust important features on the is car (i.e. Spray nozzles, calibrate in accurate speedometer, ability to put side guards on doors to prevent dings, or upgrade the cruise control, I probably would not have purchased it.
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Brittany G.
2022 Hyundai Santa Cruz
Verified Owner
12/31/2022
Verified Review
Pretty good vehicle
I like this vehicle but I don’t love it. It’s had a few minor technical issues but runs and drives great. It loses value very quickly and I am trying to trade in and getting very low offers about $20,000 less than what I paid after only owning it a year.
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Dakota H. responded on 01/02/2023 08:14 AM
We're very sorry to learn of your experience, Brittany. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
JC
JACOB C.
2022 Hyundai Santa Cruz
Verified Owner
01/05/2023
Verified Review
First New Car
Cool looking car with a lot of cut corners. Bought this as my first new car! I really enjoyed it at the beginning but quickly noticed poor quality features and overall impracticalities. I have experience numerous pairing issues, interior quality issues and frustrations with limited storage capacity. Its a really neat design but I doubt it will last long term or hold value.
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Dakota H. responded on 01/05/2023 08:10 AM
We're very sorry to learn of your experience, Jacob. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
S.
2022 Hyundai Santa Cruz
Verified Owner
01/07/2023
Verified Review
everyday use and small jobs
Wish it had a little more room in the back seats. Great for a city work and also for light jobs. The rear seats are little crayed in the back for the interior but not too bad. Overall it is okay for small children but not for full size adult.
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NESS H.
2022 Hyundai Santa Cruz
Verified Owner
01/12/2023
Verified Review
I like the Santa Cruz
The Santa cruze looks and drives nice in the day. The night driving isn't good the headlights are very dim and aimed wrong. The engine is very low on power and thus makes the mileage not very good. The stereo volume definitely doesn't go very high.
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GORDON H.
2022 Hyundai Santa Cruz
Verified Owner
01/20/2023
Verified Review
Good.
Good driving vehicle with perks but get turbo version for better mpg. …….…………………………..,,,,,,,,,,,,,………………………………………………. ……………………….,.,.,,,.,,,,,,,,,,,,,..,,,, ………………………………. …………….
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MARVIN W.
2022 Hyundai Santa Cruz
Verified Owner
02/04/2023
Verified Review
Good all around vehicle
attracts a lot of attention. good on gas and is perfect for hauling lawncare items. The interior quality is poor and the drivetrain is quirky, as in it shifts a lot and often revs in between long drawn out shifts. handles and drives nice and goes great in the snow
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Dakota H. responded on 02/06/2023 10:16 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
JS
JULIE S.
2022 Hyundai Santa Cruz
Verified Owner
02/12/2023
Verified Review
Good but not great
A nice car overall but has a cheap feel and limited storage capability. Cargo space is small and unable to carry much. The cargo retractable cover takes up a lot of space limiting what can be put in the bed. Can not carry any bikes or building supplies such as lumber. Good for a couple of shrubs and garden bushes as long as you don't need to close the cover.
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FERNANDO G.
2022 Hyundai Santa Cruz
Verified Owner
02/17/2023
Verified Review
Beautiful truck but needs more quality on small important details
Interir material details must have higher quality. Outside trims are loose. Screen control from radio turns black randomly. Door films are peeling off . Cabin is loud when driving. Look of this truck is beautiful and so far motor is decent along transmission.
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Dakota H. responded on 02/17/2023 08:20 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
AW
ANTHONY W.
2022 Hyundai Santa Cruz
Verified Owner
02/17/2023
Verified Review
Hyundai’s Least Bold Offering
The Santa Cruz is simply an ‘okay’ vehicle- it feels like the only risk Hyundai took was the exterior styling. The tonneau cover is very nice and the bed is ample enough for what Hyundai advertises it as. The interior and power train, however, are simply ‘safe’ and the fuel efficiency is a joke for a company with more efficient offerings in other vehicles. The interior is nothing special and while the 281 horsepower is a nice addition, it feels like an unnecessary option for a “Sport Adventure Vehicle”. I would trade that in a heartbeat for a hybrid/PHEV option. As is, I’m trading in for a Rivian in the next few months. The Santa Cruz is a polarizing vehicle based on appearance and Hyundai knew it would be- it’s incredibly different from anything on the road or offered today. I believe that they should’ve embraced that- I can’t think of a reason why this thing couldn’t have been a hybrid offering as well. Be bold, Hyundai!
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Christopher T.
2022 Hyundai Santa Cruz
03/16/2023
2022 Top of the line model with the turbo.
I had no problem with this vehicle and even touted about the uniqueness of this Sport Adventure Vehicle on many different vehicle sites. Even joined its Santa Cruz forum, where owners of this vehicle have a wide range of topic's to discuss about it. Even other truck brand owners join in the discussions or compare their vehicles to it. People in the market for this vehicle, or a compatible one, come for information prior to purchase. I advise every one to come and view a forums discussion's and topic's prior to purchase. This where you can learn about its defective grille (chrome peeling ) problem. Straight into the 2023 model year. They had a transmission problem. Which they successfully resolved through a recall. Hopefully they resolve their chrome peeling problem before you make your decision.
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ALYSSA N.
2022 Hyundai Santa Cruz
Verified Owner
04/06/2023
Verified Review
Love the look, not the drive
I love the look of the truck and having the bed to fit bigger items (bikes, furniture, etc). However, I’m not a huge fan of how it runs. The ride is bumpy and acceleration is slow. Lights also aren’t bright enough
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Hyundai Motor America NCC responded on 04/07/2023 02:39 PM
Thank you for sharing your concerns with us. We encourage you to speak with your local authorized Hyundai dealership to further discuss your concerns and have the vehicle inspected. ^cc
ET
EDWARD T.
2022 Hyundai Santa Cruz
Verified Owner
04/15/2023
Verified Review
Great style, seats uncomfortable and fuel mileage is bad for the SEL.
the truck style is great, love the features. The driver's seat is very hard and after an hour driving is hard on your assets. the fuel mileage is bad considering the engine for the SEL. I would expect much better.
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ROBERT S.
2022 Hyundai Santa Cruz
Verified Owner
04/22/2023
Verified Review
Great vehicle except for the transmission problem (which is huge).
We love everything about our SC except for the transmission problem (recall #236). It’s fun to drive and has plenty of pep due to turbo engine. If it wasn’t for the recall #236, we would rate it 5. My wife will not drive the SC bc she’s afraid it will quit running and not be able to get off of highway.
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Hyundai Motor America NCC responded on 04/26/2023 10:42 AM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc
SR
SCOTT R.
2022 Hyundai Santa Cruz
Verified Owner
05/04/2023
Verified Review
Nice truck but some concerns
Already having reliability issues at 8,000 miles dealership service centers are a major issue.
Overall the vehicle is fun to drive cargo area is just useful enough. Wish the back seat was a little bigger I don't see the big deal and adding a few inches to the length. Mileage is terrible for a vehicle this small my Raptor with 6.2 L average 15 miles per gallon city this one does 17.
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TIMOTHY R.
2022 Hyundai Santa Cruz
Verified Owner
05/11/2023
Verified Review
Santa Cruz
This vehicle is not great for the amount of money that it cost. Styling is okay gets a lot of looks. Transmission seems to slip by sound only on cold days it doesn't like to shift at all and dealership refuses to acknowledge a problem in this department customer services is severely lacking the bed needs to be a foot to 2 ft longer all vehicles need to come with LED lighting which the halogen lights give an appearance of cheapness. All vehicles need to come with a bed cover of some fashion. And all vehicles need to come with interactive cruise control. Overall decent enough vehicle but not worth the value of the dollar. If a Subaru was available at the point in time I probably will have went that way. Honestly if I could get my money back on this vehicle I would sell it and buy a new Subaru.
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Hyundai Motor America NCC responded on 05/12/2023 02:50 PM
Thank you for sharing your concerns with us. We encourage you visit your local authorized Hyundai dealership for inspection of these concerns for further assistance. ^cc
MC
MIKE C.
2022 Hyundai Santa Cruz
Verified Owner
05/21/2023
Verified Review
Pretty on the outside, pretty small on the inside
Design gets looks, plan a little extra time at gas stops. Although it only holds 15 gallons so a lot.
of these encounters. First thing I recommend after purchase is put some screen mesh behind the grill to protect radiator. Nothing worse traveling on vacation and get a rock hit radiator. Then no radiator to be found within 5 states.
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SPENCER K.
2022 Hyundai Santa Cruz
Verified Owner
06/16/2023
Verified Review
2022 Hyundai Santa Cruz Limited
I bought this vehicle brand new and loved it for the first couple months. The transmission was wearing in alright. Low speed studder. But still achieving good mpgs. Around (24city/35highway) so good for a small truck.
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