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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(693 Reviews)
47%
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Category Summary
(Avg. out of 10)
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  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(693 Reviews)
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Reviews

GR
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GARY R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2023
Verified Review

Gary r

Great, fun vehicle to drive!! Looks great. Lots of compliments on it. ….;…………………………………………………;..;.……….,,,,,…………,,.,,,,,….,.,.,.,.,.,.,.,.,.,.,.,…,,,.,….,.,,,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.?.,.,.,.,,,.,.,.
Recommended
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LB
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LOUISE B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
Verified Review

Santa cruz

Love my new Santa Cruz. Interior design is beautiful, exterior design is sporty and an eye turner. Love the acceleration with the turbo, best I've ever had. I enjoy the truck bed and love how it keeps every thing dry and locked up when out and about.
Recommended
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JJ
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JOHN J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2023
Verified Review

Great, if you don't need it serviced.

I wanted something with utility, but I didn't want the cookie cutter truck, SUV, or Sedan. The Santa Cruz certainly isn't cookie cutter. If you don't need a truck for hauling anything other than air, the Santa Cruz is a good choice, but the leg-room in the back and the 1980's style adjustability of the front passenger seat is annoying. But since I am normally the only one in my Santa Cruz, those limitations aren't bad for me. The problem, at least for me, is getting your vehicle serviced. I have been trying to get ahold of the service department (calls, emails, website) for over 3 weeks and I can not get a human to talk with me. When I call, the phone rings 5 times, then it hangs up on me. Every. Single. Time.
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RL
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RANDY L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
Verified Review

Friendly and perfect

Went to the dealership on a Sunday seen the Santa Cruz and was very interested in it. Then we went and came in and found out what they would give us for a trade and that was a reasonable amount. We sat down and discuss details. Purchased a car and everything is great.
Recommended
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ZM
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ZACHARY M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2023
Verified Review

A Not-Button Issue

If you want comfort, utility and cool - this is the car. It's fun to drive, it's got a little bed you can get dirty and the interior makes you feel like you've paid more than you did. If you want buttons, this is not the car. The entertainment system, air system, navigation - even the speedo and odometer use touch screen controls exclusively and they are tiny. It's no understatement to say that those controls are all totally unusable if the car is in motion. It would endanger myself and everyone else on the road to adjust the speed of the air circulation. I have made peace with this and figure it all out before I put it in drive but it is definitely annoying to feel like I have to either stop or put my life at risk to use 95% of my dash.
Recommended
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JT
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JUDITH T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
Verified Review

It was Great

Vehicle is great! I already filled out your complete survey and commented on every aspect. We love the Santa Cruz, had a great experience buying it. We now have two Hyundais and enjoy both of them. Will consider Hyundai the next time we change vehicles which we hope is not soon based on Hyundais reliability and warranty.
Recommended
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RB
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ROBERT B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/29/2023
Verified Review

Throttle Stuck causing accident

My throttle Stuck and I was involved in an accident. I took photos and videos of the issue. I brought to dealer who duplicated throttle being stuck. They called corporate who told them to put it on safety containment and park it outside. After 35 days I called back and corporate told them to pull it back in and try to duplicate again so they could have computer logs. Could not duplicate as this is a temperature dependent issue. 25F and under. Corporate the. Told them to release my already wrecked vehicle with not even 150 miles on it with no repair. This makes no sense as I myself have been in the automotive industry for over 15 years. Very dangerous game that is being played here.
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Hyundai Motor America NCC responded on 03/31/2023 02:23 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
CM
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COLBY M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2023
Verified Review

Pretty Great

It’s a unique vehicle that still feels familiar to drive. I’ve received several compliments on it, the baby blue color is really pretty. If you’re looking for a small SUV I’d really consider this as a more standout option.
Recommended
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AH
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ANGELA H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
Verified Review

Love my Santa cruz

I love my Santa cruz. I made the right decision when I purchased it. I love the style, the comfort, the space it gives and I just love it. I can do modifications to it of how I want and the way I want it to look.
Recommended
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CB
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CHARLOTTE B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
Verified Review

Not sure.

This is a new vehicle on the market. I had looked at the Jeep truck but it was too expensive and most keeps are awkward to drive. The Santa Fe Cruz is very comfortable to drive. Looking forward to the future with our new vehicle.
Recommended
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MA
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Marcelo A.
2023 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/28/2023

Nice but have sensor issues 😪

Nice small truck ,good for drive in city , but need fix sensor problem is dangerous. Need call for recall is not safe this happened when turn left. I do not what I do . I hope this is fix sooner
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EB
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EARL B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2023
Verified Review

Good gasoline mileage love the style fun to drive

I have only started the journey with the Santa Cruz I hope to have many enjoyable experiences. The safety issues are of concern not able to clear windshield in poor weather conditions is a problem and the hood appears to be loose not secure while driving it looks like it bounces up and down. And of course the scratches that are on it from when I took delivery the loose exterior door molding and excessive window noise while windows are closed.
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RB
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RICHARD B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
Verified Review

Pickup or Car ..Both

Was in the market for a Small Pickup...Upon seeing the Santa Cruz it met both my needs. Comfortable and Versatile. It meets all my needs while looking fantastic. Bonus free maintenance and 10 year warranty what else could I ask for.
Recommended
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DB
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DAKOTA B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2023
Verified Review

Not a real truck

I thought this vehicle would be good on my farm. But, I couldn't get a single sheep in the back, let alone my donkey. The interior tore on day two and the damn blinkers come on by themselves. I thought this was a Korean car, but it feels like it was made in Russia.
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Hyundai Motor America NCC responded on 03/27/2023 09:11 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
DB
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DONALD B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
Verified Review

Awesome vehicle

I would recommend this car to anyone! It is fun to drive and very comfortable and has a lot features that high end cars have! The truck bed is perfect size for a lot of things and the cover seals great! Love this car
Recommended
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KS
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KATHRYN S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
Verified Review

Best car-truck combo on the market

If you are used to a car, but also need the flexibility and hauling capability of a truck, the Santa Cruz is hands-down the best choice. It is so well designed, and is a pleasure to drive. They've thought of everything. For the price of a car, you get every convenience of a compact truck with all the bells and whistles, including leather seats, navigation system, and sunroof. Oh, and also comprehensive cameras for blind-spot coverage, backing up and parking. It's a comfortable ride with heated AND cooled seats as needed. I can't say enough good things about our Santa Cruz!
Recommended
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EM
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ELISE M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
Verified Review

Woo hoo!

This vehicle is not only sexy but drives great! Easy to get I'm and out of. It's like you're sliding right in. Who knew that my disabled mother would be able to slide into a truck! The only aspect I would change is the fuel efficiency. Make it a Hybrid - yo!
Recommended
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GS
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GREGG S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2023
Verified Review

Electrical issues too soon

Love the car, but having electrical problems with only 1600 miles on car. Dealer can't look at for 3 weeks. I am concerned that next time check engine light comes on, I may get stranded. Not feeling good about this.
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Hyundai Motor America NCC responded on 03/22/2023 12:02 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JM
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JOHN M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
Verified Review

Great Vehicle and fun to drive!!

Overall, the vehicle does what it's supposed to. Fun to drive and reliable with great gas mileage! I would recommend this vehicle for the person that wants the ride of a car with the usefulness of a truck.
Recommended
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WL
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WILLIAM L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
Verified Review

Exciting truck for the times

The appearance and styling is by far the best in its class. I would have purchased a Subaru Brat, but not available. I also like the Hilux, but it’s not sold here. I love being able to enter and exit the vehicle comfortably.
Recommended
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