ReScore Reviews™ (37)

ReScore
Overall Rating 3.2702724/5Overall Rating 3.2702724/5Overall Rating 3.2702724/5rating 3.2702724rating 3.2702724
Original
Overall Rating 2.21622/5Overall Rating 2.21622/5rating 2.21622rating 2.21622rating 2.21622
88% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Lisa M. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and reliable"
The service department in Brandon has always been friendly and reliable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/04/2017 10:05 AM
Deborah B. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's ok "
Yes for the second time
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/03/2017 11:56 AM
WAYNE S. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice service"
.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 06:37 PM
Milton E. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love My Brandon Hyundai "
Pleases me always.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 11:00 AM
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service.."
Oil change took no time at all...friendly staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 10:16 AM
Elizabeth G. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful of customer's time and situation."
Service advisor was professional, knowledgeable, and caring. My safety was priority.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/02/2017 06:28 AM
Richard K. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best group of people I've had the pleasure of dealing with."
Friendly, knowledgeable service group.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/02/2017 04:28 AM
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It Was Nothing More Than In & Out"
Quick and Easy. Arrived and gave the signature with the keys and was out within a half hour with an oil change and car washed.
Very HAPPY with this visit and the Service Rep'
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/02/2017 01:34 AM
PARRIS S. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A customer-friendly greeting while you drive in............from your service manager, not the new car salesmen."
Alex Lucas set me up with an appointment for an oil change. While there he brought it to my attention that my tires should be rotated. We did that, too! I submit to you that Alex is the top asset at Brandon Hyundai.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 07:05 PM
James M. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to my home, all Hyundai service is great"
Overall 5 stars
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/01/2017 05:00 PM
Linda C. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service manager was awesome"
did everything on recall list had a great online coupon
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/01/2017 12:37 PM
Leslie H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work"
fast and efficient
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/01/2017 11:49 AM
Monika J. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Maintenance"
Technician identified problem tire which I didn't know I had - good thing as it was not safe to drive - Thank you !
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/01/2017 11:29 AM
Warrena R. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Service great
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/01/2017 10:35 AM
Francine G. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brandon Hyundai - Great value for military"
Go early - they get very busy as the day goes on. Folks are always friendly.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/01/2017 10:32 AM
SANDRA L. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at a critical time. "
I was very stressed and they were very helpful!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 10:30 AM
Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The very welcoming and friendly staff "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/01/2017 10:14 AM
Ana A. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the closer it's from home."
Excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 08/01/2017 09:32 AM
Robert D. on 07/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service"
This is a customer friendly place. The sales associate and technicians treat you well.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/31/2017 11:19 AM
Garry S. on 07/30/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not much"
Understaffed ,
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/30/2017 05:51 PM
D10b2e9d4d740bd4558ed8adb02a54d2?s=28
Chris P. at Brandon Hyundai responded on 08/09/2017

Greetings. Thank you for your review. I do apologize about your previous experience here at the dealership and we are currently working to correct any hiccups in our processes to make everyones visit as pleasant as possible using as much feedback that we can. Your business with us is greatly appreciated. If you have any other questions or concerns, please dont hesitate to contact our service management team and we can work towards a solution.

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