ReScore Reviews™ (30)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
88% Would Recommend
100% Business Response
Latest Review about 3 hours ago
BETSYE G. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex"
Alex is great asset
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/05/2017 02:48 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/06/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
GERTRUIDA C. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done"
They​ did an awesome job. It was done in a timely manner
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 04/05/2017 02:25 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/06/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Hugh C. ReScore Review on 04/05/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Fix Action"
The Management handled this incident incredibly well. Technicians sometimes make mistakes which is understandable. Very pleased with how they handled things overall.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/04/2017 07:23 PM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Missing Oil Filler Cap!"
While this was a potentially significant lapse (leaving the oil filler cap off after the oil change), they recovered very well. Sent a tow truck, replaced the oil, cleaned the engine compartment and washed the car.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/04/2017 07:23 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/05/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Quickly and honestly done
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 03/30/2017
Service Type: Repair
Review Created: 04/04/2017 06:48 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/05/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Robert K. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy"
Did not have an appointment. Estimated wait time was 1 1/2 hour and was completed in half that time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/04/2017 03:27 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/05/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 04/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
" Poor service. !"
What I needed fixed was fixed but not done properly and had to bring the car back. When I bought the car it had a flat tire and had to bring it back four times until it finally got fixed. I still have a steering wheel that peels apart and Hyundai will not fix it.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 03/24/2017
Service Type: Repair
Review Created: 04/04/2017 02:30 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/05/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Sheri N. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service and outstanding performance. "
Brandon Hyundai service department and automotive sale has always been committed to outstanding service to their customers who bring their vehicles in for factory maintenance service and interval services. I have always have been very impressed with the constant professionalism and positive communication the personnel have with myself and with all of their customers. Keep up then great work.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 03/31/2017
Service Type: Repair
Review Created: 04/04/2017 01:58 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Love the guys and their work is always in a timely manner.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/01/2017
Service Type: Maintenance
Review Created: 04/04/2017 10:55 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
CHRISTINA W. on 04/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unsatisfactory Service"
I have taken my car in a few times for the same issue and I was told each time that it was fixed but the mechanic didn't test drive my car to back up his words. Not a happy customer.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/04/2017 10:45 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Karam A. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All Good!"
All good, no problems ever.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/01/2017
Service Type: Maintenance
Review Created: 04/04/2017 10:11 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Jodie G. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"close to home and the people are friendly"
I got in and out of there in 30 minutes for my oil change and they washed my car. Told me my recommended maintenance and did not pressure
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 03/28/2017
Service Type: Maintenance
Review Created: 04/04/2017 09:36 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Deloris D. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall and oil change"
Good service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/03/2017 02:19 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great price"
Very convenient for me to make an appointment online, drop my car off in the morning and pick it up at lunch. They never try to push things that I don't need and they are always polite and attentive.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/03/2017 12:53 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/04/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Joseph B. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yes"
yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 04/03/2017 11:49 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 04/01/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Lack of proactive communication, offering services not needed"
I dropped my car off for a specific, known fix, and had to call the service department late the next day to find out my car was ready for pickup. I was also told that a few other things were checked on my car (besides what was fixed) and asked if I wanted those services as well. Included in that list were spark plugs needing replacing. Amazingly, I just replaced my spark plugs a week prior, so certainly not feeling confident in their honesty level at this point. I'll be much more precise in dictating what is touched on my car and requesting no additional service offers if I decide to have my car serviced here again.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/27/2017
Service Type: Repair
Review Created: 04/01/2017 07:14 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Ronald R. on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was excellent. Done in timely manner. Everyone was courteous.
Vehicle: 2012 HYUNDAI SONATA
Category: Service
Service Date: 03/21/2017
Service Type:
Review Created: 04/01/2017 03:20 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Michele M. on 04/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Awesome customer service and especially appreciated Alex for getting my car in and out!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 03/24/2017
Service Type: Repair
Review Created: 04/01/2017 08:42 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
William L. on 04/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil plus service "
Good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/29/2017
Service Type: Maintenance
Review Created: 04/01/2017 05:48 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" 2017 Santa Fe - Love the car!"
Dennis was our salesman and Josh Saltz was the one we worked with us to complete our deal. They were both great. I knew Josh years ago, and he went 110% to be sure we were happy.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/29/2017
Service Type: Maintenance
Review Created: 03/31/2017 03:46 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 04/03/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
William H. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer "
Great service from Chris and the Team I worked with!!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 03/29/2017
Service Type: Maintenance
Review Created: 03/31/2017 09:50 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 03/31/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Displaying Review 41 - 60 of 1560 in total