ReScore Reviews™ (32)

ReScore
Overall Rating 3.34375/5Overall Rating 3.34375/5Overall Rating 3.34375/5rating 3.34375rating 3.34375
Original
Overall Rating 2.21875/5Overall Rating 2.21875/5rating 2.21875rating 2.21875rating 2.21875
88% Would Recommend
100% Business Response
Latest Review about 11 hours ago
David W. on 06/02/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Maybe next time"
Grrrr
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 09:55 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/02/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Albert T. on 06/02/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Just only cares about getting more money from unsuspecting customers"
Recently I had my 30,000 mile service done and then in a short time after this (approximately months later) I go in for a defective battery that was only 17 months old and it cost me over $80.00 to replace it even with the prorated fees. But on top of this they now inform me that I need to do a A/C Flush for $125.00, Throttle Body Service for $110.00 and a Brake Flush for $130.00. I tell my tech service writer that according to them I did all that they said had to be done for a 30,000 mile service and how the hell did they now try to tell me that I have to do an additional amount of $365.00. Bear in mind that my 30,000 mile service cost me $1,146.00. I will have complete reservation about ever doing any more with Brandon Hyundai.
Vehicle: 2013 HYUNDAI SONATA
Category: Service
Service Date: 05/23/2017
Service Type:
Review Created: 06/02/2017 05:48 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/02/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Debra S. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"satisfaction"
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 07:06 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/02/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Chia Jung T. on 06/01/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"asdfaf"
fdaweadsfasdv
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 06/01/2017 04:41 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/02/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service"
Mario was great!!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 06/01/2017 04:31 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/02/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The only place to go to for service!"
We have had 3 Hyundai's and Brandon is the only place we go for service. Mario and Pete take good care of us every time.
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 10:39 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/01/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"got my brakes done "
I get a loaner car
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/30/2017 04:54 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/31/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
JOSE G. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brandon Hyundai"
Excellent Service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/30/2017 02:22 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/31/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Sharon G. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people, Respect and great job, Friendly"
I will tell all my friends , Great Service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 05/30/2017 11:57 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Sherman M. on 05/30/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Friendly Faces"
Na
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/30/2017 11:41 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Conatance K. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
I appreciated the level of professionalism displayed as well as the time being tracked without me having to ask how long muy repairs would take
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/30/2017 11:18 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Valerie H. on 05/29/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ok"
Quick.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/29/2017 03:58 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Jacqueline E. on 05/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Yes
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/29/2017 12:24 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Kimberly M. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex Lukacs got my car in and out quickly, was professional and helpful "
I take good care of my car and I appreciate that Brandon Hyundai does the same thing
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/28/2017 07:54 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 05/28/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Can the car care inspection form be trusted for validity?"
I was satisfied with my 60,000 mile service, plus extra items. However, just a week before I had installed brand new cabin and engine air filters. So I was quite surprised to see both items marked on the car care inspection form under Yellow. Wouldn't brand new be Green? This tells me they weren't even looked at, so can I trust that all the other items were actually looked at??? I also called the service department twice, having to leave a message to get a return call to discuss this issue, and a week later have still not received a call back.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/28/2017 05:35 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Gregg L. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Several service items completed"
Very satisfied
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/28/2017 05:33 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Milton E. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Champions Are A Rare Breed"
Five Stars
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/27/2017 06:51 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Diane S. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/27/2017 05:01 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/30/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Lauretta D. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service especially when Jay takes care of my car"
5 *****
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 11:28 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Cynthia H. on 05/26/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Waited too long"
Service rep didn't keep me informed on what was going on pricing too high
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 10:06 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 05/26/2017

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Displaying Review 61 - 80 of 1727 in total