ReScore Reviews™ (30)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
88% Would Recommend
100% Business Response
Latest Review about 5 hours ago
RICHARD H. on 07/20/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and quick"
My service associate was outstanding
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/10/2015
Service Type: Maintenance
Review Created: 07/20/2015 03:03 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/21/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Jimmy K. on 07/17/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ALEX"
ALEX DOES A GREAT JOB TAKEN CARE THE CUSTOMERS
Vehicle: 2012 HYUNDAI SONATA
Category: Service
Service Date: 06/16/2015
Service Type:
Review Created: 07/17/2015 04:54 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/17/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
WILLIAM M. on 07/15/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"????"
Two hour wait. You did not wash my car.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/10/2015
Service Type: Repair
Review Created: 07/15/2015 09:12 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/15/2015

Sorry to hear that, we look forward to exceeding your expectations in the future!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
ANGELICA P. on 07/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They prove to be the best no question!!!!"
They ROCK!!! Thank you for great service!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2015
Service Type: Maintenance
Review Created: 07/14/2015 07:23 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/15/2015

Thank you very much!!!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
JACK W. on 07/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"dependable"
dependable
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 07/06/2015
Service Type: Maintenance
Review Created: 07/14/2015 02:26 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/15/2015

Thank you!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 07/13/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"automotive maintenance"
good job, good service, timely done.
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 07/10/2015
Service Type: Maintenance
Review Created: 07/13/2015 03:38 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/13/2015

Thank you

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
MELISSA M. on 07/10/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Work"
Took care of everything i needed and had me in a loaner vehicle while they did the work. Always very helpful and nice!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/02/2015
Service Type: Repair
Review Created: 07/10/2015 08:56 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/10/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 07/08/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service advisor"
My experience with the service advisor was great. I appreciate the honesty of him not being sure on stuff and came back to me with answers. The waiting room on the other hand wasn't great. I rate it the worst compared to other dealerships in the area. I also wish they treat their luxury customers like how other luxury brands do or at least offer rentals (this is the same with all Hyundai dealerships in the area). If this place treated their luxury customers better, it would stand out. I would recommend this place for service, but if you have to wait awhile, make sure you have someone to give you a ride.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/03/2015
Service Type: Maintenance
Review Created: 07/08/2015 08:13 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/08/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
ETHERIAL P. on 07/07/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The gentleman was very polite"
I went there, was checked in, my car was serviced, and I was on my way. It did not take hours.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/02/2015
Service Type: Maintenance
Review Created: 07/07/2015 04:45 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/08/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
CYNTHIA K. on 07/07/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and efficiant"
five star
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/03/2015
Service Type: Maintenance
Review Created: 07/07/2015 08:22 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/07/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
ANDREW K. on 07/03/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people doing a great job"
Do what it says on the tin
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/29/2015
Service Type: Maintenance
Review Created: 07/03/2015 11:14 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/03/2015

Thank you so much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
ROBERT C. on 07/02/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service from Service Dept."
Despite the fact that I am still frustrated with sales staff, Service Dept. continues to give excellent service !
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/30/2015
Service Type: Repair
Review Created: 07/02/2015 04:48 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/03/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
GERALD P. on 07/02/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FIXED MY CAR"
THANKS TO MR. DAVIS ONE OF THE OWNERS MY CAR WAS FIXED IN A TIMLEY MANNER.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/30/2015
Service Type: Repair
Review Created: 07/02/2015 10:25 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/02/2015

Thank you

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
DANIEL S. on 07/01/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Enclosed sign-in area"
Create an indoor sign-in area
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/29/2015
Service Type: Repair
Review Created: 07/01/2015 09:32 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/01/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 07/01/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Service "
They were rude and unprofessional when talking to me on the phone about the status of my car.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/26/2015
Service Type: Maintenance
Review Created: 07/01/2015 08:16 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/01/2015

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
RAYMOND C. on 06/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is exceptional"
Every one goes above and beyond my expectations. I had a nail in my tire and had my car towed in, despite not having an appointment,I was taken care quicker than I expevted.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/29/2015
Service Type: Maintenance
Review Created: 06/30/2015 04:38 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 07/01/2015

Thank you so much, we truly appreciate it!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 06/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Quick professional service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/26/2015
Service Type: Maintenance
Review Created: 06/30/2015 08:13 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/30/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
ALLEN S. on 06/29/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly fast"
Fast, friendly service. Comfortable waiting area.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/23/2015
Service Type: Repair
Review Created: 06/29/2015 02:42 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/29/2015

Thank you

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
HARRIETT M. on 06/28/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and attention to customer details"
I would only recommend the service dept., not the sales dept.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/24/2015
Service Type: Maintenance
Review Created: 06/28/2015 10:09 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/29/2015

Thank you!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
FRANK P. on 06/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/17/2015
Service Type: Maintenance
Review Created: 06/19/2015 04:24 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 06/19/2015

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
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