ReScore Reviews™ (41)

ReScore
Overall Rating 3.4390285/5Overall Rating 3.4390285/5Overall Rating 3.4390285/5rating 3.4390285rating 3.4390285
Original
Overall Rating 2.175/5Overall Rating 2.175/5rating 2.175rating 2.175rating 2.175
88% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Temeka B. on 08/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Everything was great!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/02/2016
Service Type: Repair
Review Created: 08/13/2016 05:57 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/15/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
DEBRA S. on 08/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"close to home and mechanics ere very professional and good at going over what needed to be done and what work was done."
yes
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/29/2016
Service Type: Repair
Review Created: 08/13/2016 10:24 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/15/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Gregg C. on 08/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Couteous and professional Staff"
Greeted promptly and smooth seemless experience during the service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/10/2016
Service Type: Maintenance
Review Created: 08/12/2016 08:08 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/15/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Russell L. on 08/12/2016
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"In the past, I felt I could trust the service department to do me right, not anymore."
In the past I was mainly pleased with their service, my 10 year warranty is up in November and they won't see me anymore.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 08/10/2016
Service Type: Maintenance
Review Created: 08/12/2016 02:24 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/15/2016

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Terry C. on 08/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees! Overall knowledge of what they are doing, atmosphere and friendly. "
This is the best Dealership I have ever done business with Period!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/10/2016
Service Type: Maintenance
Review Created: 08/12/2016 02:00 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/15/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Nathaniel T. on 08/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service - Oil Change"
Fast, efficient
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2016
Service Type: Maintenance
Review Created: 08/12/2016 12:01 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/12/2016

Thank you

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Joshua M. on 08/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people were very nice "
Yes
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/09/2016
Service Type: Repair
Review Created: 08/12/2016 11:59 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/12/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 08/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
..
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2016
Service Type: Maintenance
Review Created: 08/11/2016 12:53 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Paul C. on 08/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out in less than half hr"
I went in for an oil change they fit me in I was in and out in less than 30 minutes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2016
Service Type: Maintenance
Review Created: 08/11/2016 12:27 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 08/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service reps and techs"
The service reps and techs are great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2016
Service Type: Maintenance
Review Created: 08/10/2016 07:44 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
David D. on 08/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Professional Service Department"
I recently experienced some problems with my '12 Elantra (91k miles), and took it in to see what was wrong. Alex provided the quality service as always, and worked to get me a loaner when it took a while to identify the problem and receive the replacement parts. I continue to have my car services at Brandon Hyundai because of the service I always receive from Alex.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/05/2016
Service Type: Maintenance
Review Created: 08/10/2016 05:43 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Joyce B. on 08/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brandon Hyundai"
They wash the car, too. Comfortable waiting room.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/08/2016
Service Type: Maintenance
Review Created: 08/10/2016 03:46 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Celia K. on 08/10/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Floor mats "
Lets see if I get a call back.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/11/2016
Service Type: Repair
Review Created: 08/10/2016 03:15 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/11/2016

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Kim W. on 08/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
AlwYs fast an courteous!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/02/2016
Service Type: Repair
Review Created: 08/10/2016 01:21 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/10/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Lee T. on 08/09/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"AS NOTED, IT SEEMS LIKE THERE ARE ALWAYS "PROBLEMS" FOUND WITH THE CAR WHEN IT IS BROUGHT IN FOR ROUTINE MAINTENANCE...."
IT ALSO APPEARS THAT THE SERVICE ADVISORS ARE TOLD THEY MUST SELL EVERYONE A BILL FOR $500.00 AND TELL US THE CAR NEEDS "THIS" OR "THAT".....AS WE ARE NOT KNOWLEDGEABLE TO REALLY KNOW SO WE "TRUST" YOU GUYS !!! DON'T HAVE A CHOICE AT THAT TIME AS YOU OR YOUR MECHANIC MAY MESS WITH THE CAR IF I TAKE IT BACK TO GO SOMEWHERE ELSE......WHERE I WILL GO NEXT TIME.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/05/2016
Service Type: Maintenance
Review Created: 08/09/2016 06:05 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/10/2016

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 08/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am always well taken care of."
Mario and Percel always take care of me and keep my little car going strong. Brandon Hyundai rocks :)
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 08/05/2016
Service Type: Maintenance
Review Created: 08/09/2016 01:07 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/09/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Gary W. on 08/09/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Unexpected charges. High prices."
Unexpected charge on bill. High prices for routine maintenance.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/04/2016
Service Type: Maintenance
Review Created: 08/09/2016 09:15 AM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/09/2016

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Stephanie H. on 08/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating "
Great
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/03/2016
Service Type: Maintenance
Review Created: 08/08/2016 05:05 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/09/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Verified Customer on 08/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Fast service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/04/2016
Service Type: Maintenance
Review Created: 08/08/2016 03:30 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/09/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
Gary G. on 08/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
Service Department
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2016
Service Type: Maintenance
Review Created: 08/08/2016 01:50 PM
Dan W., Parts and Service Director at Brandon Hyundai responded on 08/08/2016

Thank you very much!

Dan White
Parts and Service Director
dwhite@brandoncars.com
813-628-4444
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