Brothers Collision & Mechanical


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

587 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review about 16 hours ago
GARY M. on 03/31/2017
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"Quality Service"
I r eally enjoy the quality service of Brothers and feel like they are reasonable in their pricing neither cheap not expensive but what i consider a fair value for a job well done. The only reason this is not 5 stars is when i took my car in last saturday they needed to put together a quote for the work and although i have emailed and called i still do not have an estimate so i am guessing they do not want to do the job but all they have to do is say as such
Vehicle: Kia Sorento
Service Date: 03/29/2017
Review Created: 03/31/2017 02:53 AM
Linda K. on 12/09/2016
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Linda said during her last visit she did not get a windshield sticker, indicating her next oil change. She noticed the recommendations on her receipt were outdated, and the incorrect mileage was noted. She said they are a great group of guys, regardless of her service.
Vehicle: Jeep Compass
Category: Service
Service Date: 12/02/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Rob S. on 11/01/2016
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Rob said he has to go back in for a follow-up, they should have done the first time.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/21/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Torin W. on 10/07/2016
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Torin said his service is always good and he is treated well.
Vehicle: Pontiac G6
Category: Service
Service Date: 10/04/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
ROGER B. on 07/02/2016
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"Excellent service."
Fixes the problem.
Vehicle: Toyota Highlander
Service Date: 06/30/2016
Review Created: 07/02/2016 01:28 PM
ROBERT Z. on 06/16/2016
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"Friendly quality service and extra effort to make sure things are done right the first time."
Excellent service as usual
Vehicle: Volkswagen Jetta
Service Date: 06/15/2016
Review Created: 06/16/2016 08:07 PM
Bill W. on 05/06/2016
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Bill said the employees do nice work.
Vehicle: Pontiac GTO
Category: Service
Service Date: 04/22/2016
Review Created: 05/06/2016
This review was collected via phone interview by Customer Research Inc.
Ron A. on 03/24/2016
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Ron said there was a small misunderstanding about when he was going to bring the vehicle in. It was very minor and everything turned out great.
Vehicle: Chrysler 300M
Category: Service
Service Date: 03/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Jerry C. on 02/20/2016
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Jerry said this business changed the promise date of his vehicle three different times and he thinks they should have had a better idea of when it was going to be completed.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/13/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Chris J. on 06/16/2015
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Chris said the way this business kept him informed could have been better.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/13/2015
Review Created: 06/16/2015
This review was collected via phone interview by Customer Research Inc.
Geoff B. on 06/10/2015
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Geoff said this business took a long time for an oil change, and an inspection. He was there for an hour and a half. He did not know about the service fee for the oil change.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/05/2015
Review Created: 06/10/2015
This review was collected via phone interview by Customer Research Inc.
Eddie K. on 06/08/2015
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Spoke with Carly. She said the business forgot to leave the keys in her vehicle so she had to wait another day.
Vehicle: MINI Cooper
Category: Service
Service Date: 05/29/2015
Review Created: 06/08/2015
This review was collected via phone interview by Customer Research Inc.
Anna P. on 05/07/2015
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Anna said the service at this business is good.
Vehicle: Saturn Ion 1
Category: Service
Service Date: 05/05/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.
Phil O. on 04/09/2015
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Phil said everything with this business was very good.
Vehicle: Hyundai Accent
Category: Service
Service Date: 04/03/2015
Review Created: 04/09/2015
This review was collected via phone interview by Customer Research Inc.
Tekeo K. on 03/23/2015
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Tekeo said she is still having a whining noise on her vehicle which the business was suppose to fix.
Vehicle: Honda Accord
Category: Service
Service Date: 02/27/2015
Review Created: 03/23/2015
This review was collected via phone interview by Customer Research Inc.
Laurie D. on 03/18/2015
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Laurie said she was satisfied with her overall experience.
Vehicle: Honda Accord
Category: Service
Service Date: 03/14/2015
Review Created: 03/18/2015
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 02/24/2015
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Dennis said there is still an issue with the windshield wipers so he will be returning the vehicle.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/18/2015
Review Created: 02/24/2015
This review was collected via phone interview by Customer Research Inc.
Robert V. on 12/23/2014
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Spoke with Stacy. She said the service was great at this business.
Vehicle: Honda Pilot
Category: Service
Service Date: 12/03/2014
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
Sandra S. on 12/20/2014
Recommended badge inactive Recommended
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Spoke with David. He said the business was really good in the past but they did not do what they said they would do on the most recent visit. He would not recommend them because of this.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 12/10/2014
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
Robert R. on 11/25/2014
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Spoke with Cellie. She said the business did good work on her vehicle.
Vehicle: Mazda 3
Category: Service
Service Date: 11/21/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 40 in total