Brothers Collision & Mechanical


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

612 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 7 days ago
CHRIS A. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly"
I called around lunch time to see if I could get my car in for an inspection that day. He asked what year and model I had. After realizing it was a 2016 he told me it would take no time at all and if I could be in there by 4pm, he'd have me in and out. I brought it in right around 4pm and I was out of the lot by 4:15 or so. Everyone that walked through the front area was personable and very friendly (being Friday afternoon might have had something to do with it as well). Have used in the past and will continue to use. Great guys
Vehicle: Buick Verano
Service Date: 09/16/2017
Review Created: 09/19/2017 11:12 AM
MAUREEN S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"brothers are great!!!"
I went in for an inspection,ended needing some work done.They were upfront about the cost,explained the reason for the repairs, work was done when promised., very pleased
Vehicle: Saturn Ion
Service Date: 09/01/2017
Review Created: 09/17/2017 03:11 PM
SCOTT H. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointment was on time"
Fast efficient service
Vehicle: Subaru Impreza Sedan
Service Date: 08/28/2017
Review Created: 08/30/2017 05:20 AM
Sarah D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said this business did a good job.
Vehicle: Toyota Yaris
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
JOHN C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"same old top notch service!!"
For years I've been taking my vehicles to Brothers for both service and the occasional surface boo-boo. This past visit was for both as I needed basic service but also my classic truck had a "rash" from a plastic tarp that rubbed against it during winter storage. I also had a couple questions that my limited mechanical knowledge couldn't surmise. Danny the detail guy fired up his wheel and my truck looks absolutely fantastic and the mechanical curiosities I had were evaluated by Clint the Service Mgr and found to be non-existent. All's well with my truck!! Thanks Bill and Dan et al for delivering consistently high quality results at reasonable cost.
Vehicle: Chevrolet Pickup
Service Date: 08/10/2017
Review Created: 08/15/2017 07:00 AM
ELLEN N. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs + bonus"
Thank you for not only repairing my car but for cleaning it inside and out!!! Never expected it but very much appreciated!!! Thank you!
Vehicle: Subaru Legacy
Service Date: 07/31/2017
Review Created: 08/06/2017 10:23 AM
BILL M. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
I have my cars repaired and maintained here and have always been very happy both with the results and the customer service.
Vehicle: BMW M Roadster
Service Date: 08/04/2017
Review Created: 08/05/2017 09:29 PM
JIM P. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I had a broken spring on a front strut on my 2005 Ford Escape . I called Brothers Collision and mechanical and they were able to get me in to repair it. Clint the service advisor, ordered the replacement part and had it installed in a total of 1.5 hrs. and that is the exact time he told me it would take. Great customer service by all at Brothers. I use my vehicle for work so they definatly helped me out of a jam. Brothers Collision and Mechanical will get my repair work in the future.
Vehicle: Ford Escape
Service Date: 07/25/2017
Review Created: 07/27/2017 10:35 AM
Angela P. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angela said she loves them. She came back for the same problem but this time it was fixed properly. She trusts them a lot.
Vehicle: Buick Lucerne
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
JAIME P. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
All Good, thank you.
Vehicle: Acura Integra
Service Date: 07/17/2017
Review Created: 07/19/2017 08:40 AM
Elizabeth C. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jim. He said he has used the business twice and both times the staff did a great job. They got him right in and he didn't have to wait. The staff was very helpful and his mother fell in love with the place.
Vehicle: Buick Century
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Dave E. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Peggy. She said they took care her right away. She went in for an inspection and they did thorough work. They are friendly and they are like brothers. She loves this business.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Timothy C. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Timothy said this business was very responsive, professional and timely.
Vehicle: Audi A4
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
BRIAN C. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular service."
Awesome as always.
Vehicle: Scion xB
Service Date: 06/28/2017
Review Created: 06/30/2017 07:06 AM
Ron C. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said Dan and Bill were very nice, and professional. They are good at what they do. They did a good job and the whole experience was pleasant at the business.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 06/12/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Anthony O. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said his service was great and had no problems. He took his vehicle in the morning and it was out at noon.
Vehicle: Cadillac DTS
Category: Service
Service Date: 05/25/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mick J. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mick said the business did everything they needed to do, they were consistent in their work and friendly.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Fern H. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fern said this business always does what needs to be done, they know what they are doing, and don't overcharge. They give discounts and are very personable. They even give customers individualized service. She said it's such a good experience. She said people have to go in there and see for themselves.
Vehicle: BMW 128i
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Dan M. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said everyone was very courteous and helpful. They went out of their way and they were good people. They even gave him a ride home.
Vehicle: Nissan Frontier
Category: Service
Service Date: 06/12/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL S. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
My A/C service was professionally done, on time, at at a fair price.
Vehicle: Ford Focus
Service Date: 05/25/2017
Review Created: 05/28/2017 06:01 AM
Displaying Review 1 - 20 of 548 in total