I should have believed in all the negative reviews instead of trusting this shop that they screwed me up very bad wasted my time, money getting nothing done but PAID. Over $3000 dollars that maybe it was nothing to you because you get used to stealing money from customer. Of course I have evidences that you just want to charge me without doing properly work to repair my car.
Called and dropped off my car on Dec 03 then got an answer after 3 days just only checking the code on dashboard. Another 3 days found out that I need to do some part replacement will be ordered from the dealership might take another few more days, the longer it takes the more I have to pay for rental car.
Ok I know nothing about car so whatever they want to do for repair I accepted with no question. Parts arrived and then I got an estimated around $2800 for parts and installation. Agreed with no doubt and another waiting time to have it done. Got another phone call on Dec 10 that I will need to PAY MORE $500 to update the system software but for some reason they cannot get it right away I have to wait until tomorrow but I have to agreed to pay $3300 TOTAL.
Finally got phone call to pick up my Car on Dec 12 with all the promises that they did test drive to make sure everything working properly. I found out on your receipt about the parts that you did overcharged way too much compare to the same one i found online (as you can see in receipt picture) but still Trusted then got my car back just only 1 week you can see in the picture with the same issue showed on dashboard again I also saw the tire on the back of passenger side was inside out. Didn't check it on the day I picked it up.
Called them back then they told me my car might get into another problem so bring it back to check. You wanted me to wait for another week and pay for rental car just to wait for you to find something else to charge me again?
Did you really think I'm that stupid that I can't read the same warning show on dashboard again?
Did you really think that I still trusted you after all you did to me?
I agreed whatever price you asked for just only want to get my car repaired...
Oh and one more thing I can't really understand after you did checked on my car then you told me over the phone:
"I DONT WANT TO PLAYING GAME WITH YOU".
Did you always say that to your customers when they want to repair their car? Now i knew what game you are playing "WASTING TIME AND MONEY"
Or maybe all the positive reviews you made up here just trying to get more stupid people like me?
I called my Bank to have dispute about your shop and they found out that your shop in still on alot of investigations around. My loss but not your gain because I will post my experience on all of my social media so people can read and beware about your shop. You can't keep messing with people around. They're not all stupid.
I brought my car back to my dealership that 3 hours away from my home to have it repaired then paid another $3000 and nothing wrong after done. My fault from beginning because i want to find somewhere that close to my home instead of drive 3 hours away to dealership then got screwed up here.
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I should have believed in all the negative reviews instead of trusting this shop that they screwed me up very bad wasted my time, money getting nothing done but PAID. Over $3000 dollars that maybe it was nothing to you because you get used to stealing money from customer. Of course I have evidences that you just want to charge me without doing properly work to repair my car.
Called and dropped off my car on Dec 03 then got an answer after 3 days just only checking the code on dashboard. Another 3 days found out that I need to do some part replacement will be ordered from the dealership might take another few more days, the longer it takes the more I have to pay for rental car.
Ok I know nothing about car so whatever they want to do for repair I accepted with no question. Parts arrived and then I got an estimated around $2800 for parts and installation. Agreed with no doubt and another waiting time to have it done. Got another phone call on Dec 10 that I will need to PAY MORE $500 to update the system software but for some reason they cannot get it right away I have to wait until tomorrow but I have to agreed to pay $3300 TOTAL.
Finally got phone call to pick up my Car on Dec 12 with all the promises that they did test drive to make sure everything working properly. I found out on your receipt about the parts that you did overcharged way too much compare to the same one i found online (as you can see in receipt picture) but still Trusted then got my car back just only 1 week you can see in the picture with the same issue showed on dashboard again I also saw the tire on the back of passenger side was inside out. Didn't check it on the day I picked it up.
Called them back then they told me my car might get into another problem so bring it back to check. You wanted me to wait for another week and pay for rental car just to wait for you to find something else to charge me again?
Did you really think I'm that stupid that I can't read the same warning show on dashboard again?
Did you really think that I still trusted you after all you did to me?
I agreed whatever price you asked for just only want to get my car repaired...
Oh and one more thing I can't really understand after you did checked on my car then you told me over the phone:
"I DONT WANT TO PLAYING GAME WITH YOU".
Did you always say that to your customers when they want to repair their car? Now i knew what game you are playing "WASTING TIME AND MONEY"
Or maybe all the positive reviews you made up here just trying to get more stupid people like me?
I called my Bank to have dispute about your shop and they found out that your shop in still on alot of investigations around. My loss but not your gain because I will post my experience on all of my social media so people can read and beware about your shop. You can't keep messing with people around. They're not all stupid.
I brought my car back to my dealership that 3 hours away from my home to have it repaired then paid another $3000 and nothing wrong after done. My fault from beginning because i want to find somewhere that close to my home instead of drive 3 hours away to dealership then got screwed up here.