Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

748 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 5 days ago
JULIA F. on 04/08/2017
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"Kellers does what I can't"
I use Kellers to do the work I no longer can/want to do on the cars. They are reliable and prompt.
Vehicle: Chevrolet Impala
Service Date: 04/07/2017
Review Created: 04/08/2017 12:49 PM
MICHELE M. on 03/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Friendly staff, but an hour and 15 minutes for an oil change (with an appointment) was a bit long to wait.
Vehicle: Toyota Prius V
Service Date: 03/10/2017
Review Created: 03/12/2017 11:17 AM
Joe R. on 03/01/2017
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Joe said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/27/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Frederick M. on 02/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Frederick said this business did a good job, but the wait time was too long. They called him in the morning and gave him the price, and told him they would call him back in about 2 hours. It took them 5 or 6 hours to call him. Still, his experience with this business was great.
Vehicle: Honda Accord
Category: Service
Service Date: 02/03/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Mohammad M. on 02/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mohammad said he has to take his vehicle back to the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/04/2017
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
MARC S. on 12/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Didn't call back to say the part was not in, which caused my truck to stay over night"
Steve is always great. I would have appreciated a call saying they had to keep the truck so I could have got a rental
Vehicle: Ford Pickup
Service Date: 12/21/2016
Review Created: 12/21/2016 09:26 PM
Jared H. on 11/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jared said the business is pretty nice. They helped him out and did what they said, they were going to do.
Vehicle: Kia Spectra
Category: Service
Service Date: 11/17/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Mykel M. on 11/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mykel said this business provided good service.
Vehicle: Infiniti G35
Category: Service
Service Date: 11/17/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Tim H. on 11/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tim said the business did everything fine, but they messed up his appointment time. He scheduled an appointment and they confirmed. When he went to the business, they had no record of it and he wasn't on their schedule, which he said upset him. Once the business did see him, they worked on his vehicle and did a good job.
Vehicle: Ford Escape
Category: Service
Service Date: 10/26/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Alan H. on 10/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alan said they did everything fine.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/29/2016
Review Created: 10/06/2016
This review was collected via phone interview by Customer Research Inc.
RICK H. on 09/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Kellers Pro Auto & Diesel - Parker"
As always, THIS location is attentive, courteous and explains the service that was or needed to be performed. If possible they also present options to help lower costs. They also perform the service that was expected and also alert you to anything else you might need or should do.
Vehicle: Infiniti FX35
Service Date: 09/17/2016
Review Created: 09/18/2016 07:54 AM
ART C. on 08/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In and out as scheduled"
The advertised $9.99 oil change cost me over $20.
Vehicle: Chevrolet Suburban
Service Date: 08/11/2016
Review Created: 08/11/2016 08:17 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/12/2016

Hi Art,
Sorry for any confusion on your oil change but your vehicle holds 7 qts and the coupon covers up to 5 qts. Thasnks for your business.
Steve Eidson

Store Manager
303-840-7500
JOANNE C. on 08/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, fast service. "
Service is great! The only thing I can mention that needs improvement would be that the waiting area could use more comfort seating.
Vehicle: Hyundai Tucson
Service Date: 08/08/2016
Review Created: 08/08/2016 08:25 PM
RYAN H. on 08/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Responsive and frinedly service!"
Responsive and frinedly service!
Vehicle: Ford Pickup
Service Date: 08/05/2016
Review Created: 08/08/2016 10:50 AM
Mike M. on 07/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Ruth. She said this business did a good job, even though they skipped a couple of items.
Vehicle: Saturn Sky
Category: Service
Service Date: 07/20/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Jason B. on 07/13/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said he brought in a discount that said he would receive $70 discount. However, they only gave him $30 discount when his discount stated $70 value.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 07/12/2016
Review Created: 07/13/2016
This review was collected via phone interview by Customer Research Inc.
Chris K. on 06/03/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chris said this business did a good job.
Vehicle: Mazda CX-9
Category: Service
Service Date: 06/01/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Tom R. on 06/02/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tom said the service provided by the business was great but more expensive than he thought it would be.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 05/31/2016
Review Created: 06/02/2016
This review was collected via phone interview by Customer Research Inc.
ED G. on 05/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
Tech was too sloppy and spilled oil on the engine, for this change and last week's on my Chrysler
Vehicle: Jaguar X-Type
Service Date: 05/05/2016
Review Created: 05/07/2016 09:05 AM
CHRIS N. on 02/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service was quick and flexible"
good, reliable, and reasonable
Vehicle: Ford Expedition
Service Date: 02/26/2016
Review Created: 02/27/2016 11:01 AM
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