ReScore Reviews™ (5)
I see there was a credit put on your account due to billing error on your last repair order. We apologize for the error. Our new Service Director will be reaching out to you today to ensure the situation has been fully rectified. Again, our sincerest apologies for the error on our part.
Thank you for the feedback. We are very sorry to hear that you had another incident with the tire. As you are aware, tires can be very expensive to replace. Depending on tread depth, in some cases it is necessary to replace all four tires if one can not be repaired. At Patriot Subaru, we will always try to remedy the situation with the customer's best interest in mind. If we feel that the tire can be patched, we will always attempt that method to save the cost of new tires. I am not sure if the repair did not hold, or if another issue happened with the tire. in any event, we are sorry you were left stranded and will help in any way that we can.