Dealing with our unfortunate accident was very exhausting—between the at-fault party, the la
ck of help at the scene, and then the back-and-forth with insurance, it feels like we were fighting everyone just to get our vehicle repaired correctly.
Meeting Grant at Heritage Body and Frame was the turning point. He was the first person who genuinely helped, guided us, and stayed on top of everything throughout the repair process.
4½ months later, we got our car back and it’s truly back to pre-loss condition.
Grant’s attention to detail and persistence made all the difference, especially to ensure it was repaired properly and safely—not just “good enough.”
Long road, but the outcome was worth it. Highly recommend.
My car repair was very well done, looking like it just came off the assembly line. And the whole proc
ess was extremely transparent, getting messages almost daily from where they were in the process of repairing my car. Tiffany and Jacob were very helpful all the time.
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They painted my 97 F 250. Not an easy job as its a VERY large truck with plenty of flat metal.
With
out me seeing the work they decided to respray the hood. The outcome was very nice. I was and continue to be quite pleased.
Excellent work, especially for the price. I highly recommend they are plan on using them again.
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I highly recommend Buddy Isles Tire and Automotive
I called a few places in Roanoke Rapids. And they made me felted like they really didn't wanna be bo
thered. With what ever I had going on with my vehicle. I called Buddy Isles Tire and Automotive and talked to Tim. And he made me feel like he was interested and helping me. To find out what was wrong with my vehicle. And through the whole process Tim and his team. Had my back I've never did business with Buddy Isles Tire and Automotive. But they left a awesome first impression on my. They had my back and stayed in contact with pricing to help get my car back up and running. I'm telling all my family and friends to take all their. Vehicle's to Buddy Isles Tire and Automotive to get their work done. Hat's off and 2 ?? up for this great group of people.
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I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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