Open and honest about pricing. No pressure to add anything on. Got me in and out in the timeframe the
y told me it would be. Glad to have found them!
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Provided a diagnostic at a reasonable price quickly
Despite not dealing in transmission problems they were able to help me diagnose a problem with my Sub
aru at a very reasonable cost. These are very trustworthy mechanics and they charge reasonable prices.
...more
Ken..You are always there for me for even little things. Much appreciated.
I would recommend Ken to anyone and have. My family has gone to him for years. He is friendly, liste
ns and checks things out. Rates good and would go the extra mile. Thanks for being there for us. Our go to guy.
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We have bought our CRV from Christie Chang recently, she is super
professional and patient. She went over every single detail regarding to the vehicles and all options before we made our decision to order. While we were waiting for our car to arrive, she also always kept us posted and being very responsive. She made the buying process completely stress free and went above and beyond to help us on anything we need even after the sale was made. This was absolutely the best car purchase experience I have ever had.
If you are looking for a car, come and see Christie Chang!
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My whole family(4people) got their car from Dougs and we are more than likely to come back to get our
next car from here than any other place. Friendly service and good cars all around best dealer around.
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Doug's is paranoiid about money, service is excellent
My car was photographed on my arrival.
The car was broken down: the serpentine belt was broken, no b
attery charging.
Thus, I got service without an appointment.
No complaint about the service, it was the payment that made me mad.
I chose 3% charge for credit card payment
but I was made to sign a blank piece of paper, without any explanation.
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This past weekend we drove from the Tri-Cities to Shorline to pick up our KIA Sportage lease vehicle.
We worked the deal via text with salesman Bryce. When we arrived, there were no, I mean ZERO, surprises or bait and switches. Everything was exactly as agreed upon and the team (including management and financial and of course the salesman) worked with expediency. We can honestly say that this team provided the best leasing experience we have had and we have leased/purchased at least 25 cars.
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19518 Bothell Everett Hwy SE
Bothell, WA 98012-7117
4.9
(1,069 Reviews)
Service and Support
I needed a quick oil change and safety check for a family-emergency trip. F&F got me in, did the serv
icing, and were very kind in the process.
Everyone was great, much appreciated!
...more
19518 Bothell Everett Hwy SE
Bothell, WA 98012-7117
4.9
(1,069 Reviews)
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