The dealership told me a couple serious repairs were needed on my VW when I took it in for a simple b
rake job. I took it to German Auto looking for a second opinion and hopefully a better price. They discovered that the dealer was wrong and only 1 repair was needed, which they did for less than the dealer’s price. The other was actually something different, very minor and extremely inexpensive. I am incredibly grateful! Everyone is very friendly, helpful and really knowledgeable. They have my business going forward.
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Everyone here was extremely helpful and happy, lots of fun to be had in general. Awesome prices and e
ven better looking cars! Can't wait to get my first drive in my new care done!
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A few weeks ago I went in to sign paperwork on my new 4Runner that we were waiting to get shipped her
e. My dad di all of the leg work for me (I do not live close to the dealership and he does) and so when we went to go in and sign, pretty much everything was done and the paperwork was ready for us. They went the extra mile and put a huge red bow on my car to make it extra special when I saw it in person for the first time, and even added a personal touch as another extra. They went out of their way to make sure I was taken care of, and every single person I interacted with felt like they were family or I had met them before. They went the extra mile in getting us the best deal and I could not be more thankful. Shay was an absolute delight to sign paperwork with, and Alex and Tom really made the extra effort to make this an exciting and personal experience. 10/10 would recommend this dealership and team, and also 10/10 would recommend a 4Runner. Best car I have ever had!
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Excellent service for my car and customer service for me.
I have been using City Radiator services for almost 17 years. They have always been very helpful and
quick to tell me if the car didn't yet need the service I requested. I appreciate their committment and respect for their customers and the customer's wallet. They are great to work with.
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After visiting a different shop, Carl and his team problem solved the electrical issue and got me up
and running. Honest, fast and efficient. Anytime you tow a car in and drive out for under $600, it's a good day.
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Our front brakes on our Ford Taurus SHO needed replaced. The day of our appointment they discovered t
he wrong brakes were sent. They got on the phone and the correct brakes were there by 10:00 am. Only an hour past when they planned to start. That said they got on them immediately and we were out of there around 11:45. Very efficient and fairly personable. We will go back with any other automotive issues as long as we live close enough to do so.
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Fabian was awesome from the beginning. Understanding of what we were looking for and was able to very
quickly compensate when the car we wanted to look at sold before we got there.
He got us an equivalent vehicle to test drive, and located the exact one we wanted before we got back from the drive. It was on the lot the next day.
Trade in was fair. I traded a very low mileage car that wasn’t worth quite as much as I’d hoped. After the deal was finished, I checked several other dealers for vehicles comparable to my trade. They offered trade value was spot on and I couldn’t have asked for a better deal!
Even the finance guy was likable. He reminded me of an actor that I cannot place. Explained everything well and was very efficient.
By the time I took delivery of my last new Chevrolet, my wife was crying and I was screaming at the sales manager. Hyundai has a customer for life!
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Lee Johnson service is great. We never had an issue. Regardless of what was going on with my car, w
e were able to get prompt and excellent service.
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