We are elderly, we’re out grocery shopping and stopped by the water front to enjoy the scenery .
Sat
for 10 min and the car would not start. Light came on advised to go for service. We are elderly, my husband fighting cancer and have no one to call. We have used German Auto since we moved to CA and they always provide good service. This however was s Friday Afternoon. We immediately drove to German Auto and were told they were completely booked. We were going to call an Uber and leave the car. The Gentleman who makes appts and schedules saw we were concerned and asked what was wrong. He looked up our past appointments and said he thought it was the battery. He asked us to sit down and wait to have it checked. Bottom line…it was the battery and he replaced it while we waited. Their service is great and taking us in an emergency on a busy Friday was unbelievable. There are a few people who have empathy, not many anymore but German Auto made our day . We were so Thankful. Highly recommend them..
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Excelente servicio y trato al cliente, me explicaron perfectamente lo que mi carro necesitaba y fuero
n muy honestos.
Recomiendo 100% este lugar.
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Brian is great! He was very communicative with the issues with my vehicle and resolution. If a repair
is out of their scope, he has recommendations of who to take it too. Great service
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The shop provided great customer service and worked around my schedule for an oil change. The place w
as busy but they made time for me to get my car its new oil so that I could be safe on the road for my work travels to North County. Thank you Fred and Team!
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Oswaldo and his guys have been taking care of my vehicles for years. Always honest, never take advan
tage of people. And they always try to explain the problem and solution so that I can understand. I recommend these guys to everybody!
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I would like to thank your company for having excellent personnel in the sales department, I had exce
llent customer service experience when dealing with Mr. Wells, excellent support and very knowledgeable in all automobiles make, model and products. Chris Wells answer all questions and concerns I had during my visit at the dealership.
He also provided timely and helpful advice regarding vehicle I was searching for. He let me know all the important information regarding vehicle including its features. He was extremely attentive, and he listened to all my concerns with a great deal of patience. is a critical requirement for me. He has a caring approach; he is a true professional. Please accept my gratitude for an amazing experience. I would especially like to commend Chris for his professionalism and superlative skills.
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6008 Mission Gorge Rd
Ste A
San Diego, CA 92120-4000
4.9
(1,183 Reviews)
DK
Did thorough and well documented check of entire vehicle.
In preparation for selling my vintage Acura, I asked MVA to find all issues and prioritize repairs. T
hey advised me as to which items would add commensurate value and which ones would add less value than the cost of repair or replacement.
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I usually do the basic maintenance myself. But I always bring in my Mini to see what f there are any
other issues when “vehicle check” message come on. Fortunately no issues were found so I got my Mini back soon. No up selling or trying to create any issues. Straight honest inspection and that’s what I needed.
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