Even though I only had my Tucson in for routine mainenance, I was very pleased with my experience. T
he staff is knowledgeable and personable. Chris Moran, the service advisor, is a super ambassador for your dealership.
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I have been maintaining my 3 cars with Charles Automotive for 10+ years. I go lots of miles and don'
t think twice about it because they preview upoming maintainance so I am not surprised. I am always pleased with their work and professionalism. They are always honest and stand by their work.
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When you take your car to Johnny's, he will call to tell you what they have done and how much it will
cost. You never have to worry about surprise work because Johnny's will give you a call to let you know if they found something that needs attention. If you need an honest and friendly auto service, go to Johnny's in Lanham.
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Great service! The owner and staffs are very friendly and honesty. I am so thankful and very apprecia
ted for your hard worked on my car service. I will come back again for my car next service.
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The biggest anxiety most people have when it comes to car repair is trust. Having personally experie
nced repair centers that outright lied about my cars condition in order to extract my hard earned cash, it’s good to find a place where you have a sense of trust in what is being communicated about your vehicle and the repair costs. Recently brought on my vehicle for repairs to the AC system. Expected something that would not be cheap of course but was pleasantly surprised to find that all that was wrong was that my system actually had too much refrigerant. Best of all Magic Benz did not charge me anything for the diagnosis or service. That’s what I call good customer service. If a return customer has paid you thousands over the years. You should not nickel and dime over minor stuff. That’s trust and that builds loyal customers. Kudos to you Magic Benz. Keep up the great work!!
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I am very impressed and grateful with my car oil changed. Service is prompt n efficient. All of your
employees are very nice and helpful. Nothing to complain....will be back soon. Fully recommended.
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Safford should offer loaners to its clients. Sharing Shuttles with other Clients living in opposite
directions is a waste of everyone's time and is not efficient.
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