I have been using Burtonsville Auto. Svc. for several years. Repairs were all necessary and I have ne
ver had an issue afterwards. They use quality parts, not junk. - You only want to pay for a repair once, so that is the way to do it.
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This will be my fourth time coming to them for service and each time I've received professionalism, c
ourtesy and respect. They do a great job and to me it's worth the distance!
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I was driving to Gaithersburg and my whole car shaking so bad that it made my voice shake when I was
talking, it was like sitting in one of those massage chair at the mall. I thought I needed to get my tires rotated and balanced and looked up the nearest mechanic on my route and found this place. I asked for an estimate for an oil changed and tire balance. I was shocked at how fair the price was. I expected to be paying way more than what they estimated and they guarantee that the price won’t go higher than 10% of the cost of the estimation. I went ahead with the work. A mechanic came in a little while later to tell me that my front outer tire rods were stripped and that’s what was causing my care to shake so violently. I thought “great! That’s gonna set me back an additional $500 that I absolutely don’t have. I asked for an estimate and if they were able to do it the same day and was once again, utterly shocked at how inexpensive it was and that he was going to order and pick up the part down the road immediately. I told them to go ahead and do it. So they do my tire rotation and balancing, oil change and put new outer tire rods all for $430. My car rides so smoothly now, no shaking at all, has fresh oil, an tires are even. They did it all the same day and in under 2 hours. Incredible work for a bargain. I’m definitely making them my de facto mechanic after this experience.
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It's great to have a place to take my car when there's a problem. They are always polite and get ri
ght to the problem. Often with no notice. It's like being back in my little country home town where everyone knew everyone. Thank you all again.
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I stopped in and they began the oil change as soon as I had completed the form. I think that I was in
and out in 35 minutes. Fast and friendly service. What mor can you ask for?
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