I took my car into the Garage today for some minor work. Everything was exceptional they worked me in
to suit my schedule. Dan the driver is always so polite and professional and right on time. Daniel the manager and all the other guys are always so courteous and friendly. I also felt they gave me a good deal. Thanks guys, see you again.
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So glad I leased my 2018 GTI from University VW. I had talked with a few other dealerships but liked
how University VW made me feel valued as a customer, and I already had previous experience with their stellar Passport Service. I began working with Ahmed, but when he had an emergency he handed off the deal to A.K. The transition was seamless, and both guys were awesome to deal with. A.K. was courteous, friendly, professional, and followed through with every detail. The employees at University VW really made me feel welcome, and the whole process was painless. I ended up with the exact car I wanted and felt I got a great deal. I would highly recommend A.K. and Univeristy VW!
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Greg took care of everything on my list, even though he said service is usually just an oil change an
d checking fluids. I was very pleased with the service! To the company, I would change the address on the emails to remind me to get my car serviced. It sent me to the dealership, not to Ford service, which made me late for my appointment. It was not helpful.
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They were a little understaffed on a very busy day, but they managed to swap our snow tires in a reas
onable amount of time. I appreciate the personalized touch you get when you talk to the guys behind the counter here. Even after several managers through the years, I can always expect good service from these guys.
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