My Audi experience has been limited to 2012 and 2014 Q5s.
Recently replaced with 2021 Q5 and 2023 Q3
. I was looking for a new service facility that I could trust to be fair and honest.
I found this in Carolina Autowerks of Indian Trail.
From the moment I walked in I sensed the professionalism and sincere desire to meet my needs rather than their own.
My known issues with my Q3 were diagnosed, discussed, and repaired at optimal levels of service. After completion of repairs and service I realized I was in the right shop.
The following day I took the 2021 Q5 in for precautionary diagnosis and service or repairs.
The competent staff at Carolina Eurowerks advised the vehicle had no issues or indications that warranted immediate attention.
At 79, I have never had this happen. It is obvious that I am not mechanically savvy and very gullible about car repairs. I feel very comfortable recommending this shop. I look forward to a long relationship with Carolina Eurowerks.
Thanks guys.
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This is my second time buying a car from this dealership. This time was better than the last thanks t
o Chris Parris! He greeted me with such a fun Aura from the moment I walked in. This man from start to finish came through on everything he said he was going to do. Girl Scout cookies supposedly are his weakness, so walk in with some 😁. Thank you so much for an amazing, fast car buying experience.
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David Kim was an absolute professional. He stayed in direct contact with me and provided continuous u
pdates during a 5 month period. He made sure that I got the exact vehicle I wanted with the hard to get exterior and interior colors. Top notch team which I highly recommend!
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I just wanted to take a few minutes to share my experience with Genesis of Concord. I have been searc
hing for the past 2 years and always end up being total that Genesis is already sold. I was discouraged for a while. I just happen to stop searching in Georgia and something told me try the NC market. First time I called I spoke to a young lady by the name of Jamie. Yep, the Genesis I called about was already spoken for, but Jamie also advised me she had others coming in. Estimated in about 2 months. Jamie followed up with me once vin number was generated for the car and each time, I called Jamie answered all my questions and if she did not know she told me but would get information for me. My car was delivered in SC by David Kim. David was very detailed, and he knew every detail about the Genesis. To be transparent prior there where some challenges and language/communication barriers. I had to reach back out to Jamie to communicate/resolve. Jamie actually saved this deal because I was getting ready to walk away from it. Jamie is a true GEM at the Genesis Concord dealership!! I gave 5 stars because of her professionalism, customer service and follow up with me as a customer.
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It's hard to find honest and affordable providers who are also experts who do quality work. That is w
hy I'll make the drive from Charlotte whenever I need auto work, GMG is the best!
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The team at Webster's did a great job on my car's scheduled maintenance as usual! They also put on a
set of A/C Quickcaps to prevent freon loss from my A/C they noticed a slow leak and the caps they put on make it so I won't be spending $600.00 to repair the issue. Because my car has the new freon. I'm super happy with Webster's and the honesty of everyone there. Thanks I will definitely be back!
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We were in the process of buying a used vehicle, and the gentlemen were detailed, attentive, and effi
cient. They answered all of my questions in addition to the tasks at hand.
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My rig broke down on I-85 (air compressor line, fan and radiator). Their mechanics did a great job in
repairing my truck and getting it running. No one driving OTR wants to break down. But if you are in the CONCORD, NC area give them a call if you are having a problem with your rig.
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