This place is wonderful! Knowledgeable, friendly guys to check you in. Very upbeat atmosphere. Comfor
table waiting room with lots of things to entertain customers, if desired. Reading, TV, game table, wall art. Nothing intimidating, just clean and relaxing. Complete opposite of car dealership. My car was ready before promised.
I believe service is a very important part of anything. I felt like Al was working on his own car. Ho
nestly, I felt like labor was a little higher than expected but still happy with choosing German Auto Garage. I would definitely recommend.
I have taken it to Fletcher Jones MBZ and Foothill Ranch MBZ
for servicing and repairs and the experience was always frustrating, time consuming, and way too expensive. The vibe was always "they were doing me a favor" by agreeing to work on my 25 year old E 320. NOT THE CASE with Star Motor Werks!
Geoff and his staff also work as a "family" and treat my Benz with that kind of care and concern. Having owned four Mercedes since 1972, STAR MOTOR WERKS has provided me with the very best service ever! I cannot recommend these professionals enough. So, IF your Mercedes is part of your family, give it the same treatment you will get from Geoff and his crew.
Dropped the car off and asked them to fix the head lamps
Head lights on my 18-year-old Lexus were going out while driving at night. I dropped the car off and
asked them to check out the headlights. Headlight on passenger side were going out, so both headlights were replaced so I would not be back a second time for the same issue. Car was fixed and ready the same day as I dropped it off.