A bad ring on an oil filter was installed. The way I found out is seeing a 5 x5 oil spill covering my
garage floor! Went back the smug guy at the counter, no eye contact handed me a less than half bottle of cleaner and continued on his computer. They installed a new filter and he said, there is no charge. Did I ask? -No. So at the bottom of he receipt is the customer satisfaction that says they want to “ keep” their 5 star rating. I called on a Friday and the gal said maybe by Monday I would get a call back. In 10 min the DM called me back and was apologetic after I related my tale of woe. He sent a super nice kid over to spread kitty litter through the entire mess. Two days later he was back and swept it up and applied more cleaner and washed it all down with a circular machine. It looks fine. He worked on my garage floor at least 2 hours til I was satisfied. The other reviews on this page are not very encouraging but everyone deserves a 2nd chance…?
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Thorough and fair, I feel like I can trust the Car Repair Co. and it’s nice that they remember me and
my car. They give options and don’t pressure you.
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What appeared to be just a serpentine belt repair for my Escape was actually another issue. Bill prop
erly diagnosed the issue and got the car running again. I am always appreciative of his expertise, fair pricing, and honest service.
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This company is the most awesome honest auto repair company I have had the pleasure of working with.
The service people are so friendly and treat like family.
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As always Randy was very professional , informative and helpful getting my truck serviced . Althoug
h it was just an oil change , tire rotation and air filter , service is always good.
Thank you
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Awesome service. We highly recommend this auto shop
We had excellent attentive service. We have been telling all of our friends about this place and the
people who run it. We will be bringing our vehicles here from now on. Keep up the great work!
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