It took 1 month to get my car in for my oil change service but they are always very pleasant and quic
k with getting the car service completed.
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I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here.
Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have purchased many cars in our past and had terrible experiences and usually is combative. This felt easy. Ask for Jay, he deserves all your business and support. I’ll also say Haj was part of our sale and was also great!
The financing with Mike was an excellent experience. He was patient, kind and also felt very genuine.
I needed to come back a week later for something and even though the sale was over, I was still met with kindness and enthusiasm.
I even popped into the service center for a moment and everyone had a smile and jumped at the chance to help me.
I didn’t know a car buying experience could be like this. They are also the Hyundai of Cool Springs so they have customers for life so far.
Our clutch master cylinder failed and we were stuck. AAA towed us to Carothers and they performed an
analysis on the situation, called me and together we determined a course of action. They made the repair and Austin did an excellent job of communicating throughout the process.
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