They replaced my alternator, which had completely died without warning. They were really busy, but t
hey still got the job completed within the same day, and for a fair price. And I liked it that thy gave me a choice between a brand new alternator or a used/refurbished alternator. I have used Triple A Muffler many times over the past 18 years, and I still think they are one of the best bargains in town when it comes to car repairs.
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Excellent customer service provided by Garrett Ames
Garrett has provided excellent customer service today. He had created great customer experience. He a
nd other service advisors before him are the reasons that I come to this dealership to service my vehicle instead of the Plano location.
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Zeid provided great customer service while in process of buying car.
We were in parking lot of Hyundai trying to find a body shop (didn't know Hyundai Mesquite didn't hav
e one). Armando came out and asked problem and when found out, said he would try to find us some numbers for body shops.
In the mean time we decided to look at vehicles because we had considered trading both cars in for one anyway.
Zeid was so patient and helpful. We ended up finding a car we liked. Zeid was very good at helping us navigate some the challenges we had since we were not prepared to buy a care.
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