It was good with one exception. The rear license plate was installed, but there were no screws
avai
lable to install the front license plate. I was told some would be ordered but no one has gotten back to me.
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They replaced a thermostat housing on my Ford Ranger which was just 2 weeks over the warranty time at
their cost. So, kudos to them for standing behind their work! I highly recommend them for customer service. They go above and beyond what's expected.
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I have a business vehicle that needed a quick turnaround time. Mike was able to get our Sprinter in q
uickly and the repair was accomplished that same day. Wonderful work!
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Trust and Competence are two of the best ways to describe Tim and the crew at Hazel Dell Muffler.
We have never been disappointed with the quality of service we’ve received over the years. We are gr
ateful for the professional and personal treatment. You won’t be disappointed.
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My car was having what appeared to be some transmission issues and when I called, Travis answered and
was more than helpful. It was just after hours and he talked me through dropping off my keys in the secure drop box, etc. The business itself is situated in a well kept industrial park and as a woman I felt completely safe leaving my car there. The building itself is very well maintained and pleasant to be in.
The next day Travis and his team diagnosed the problems with my vehicle and sent me a link to where I could digitally view all of the notes and tech notes they entered into their system. Clearly stating what passed, what work needed to be done, what was recommended, etc.
As a business owner myself, I truly appreciate the efficiency and courtesy his business provides. I very highly recommend this mechanic. Travis himself was very warm and genuine, straightforward and honest. In today’s world, that’s a modern day unicorn.
Thank you and I wish you and your business well!
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9965 Sw Tualatin Sherwood Rd
Tualatin, OR 97062-8563
4.9
(524 Reviews)
SR
Professional / Affordable / Dependable
These guys are great, they only do work that is necessary. Very affordable, honest and they take pri
de in the quality of service and repairs. They are busy so call ahead ask for Bob.
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Brakes work well so far. The car was ready when stated. Mike was not available as he was on lunch bu
t Julio did a great job of making sure the car was ready in time for me to pick up my children from school. I appreciated the recommendation for an oil change but again was in a rush to make sure I picked up my kids on time. I was in the process of asking if the car was ready but was hung up on. I ended up taking an Uber to and from the shop as it was relatively convenient.
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