3147 Bridgeport Way W
University Place, WA 98466-4519
4.8
(1,055 Reviews)
EJ
Outstanding Customer Experience
Great staff and mechanics took the time to explain and show things to me a non-mechanic person. Also
we’re super fast and efficient. Highly recommend and will be going back for my automotive needs
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I have never been more pleased with a mechanic's work than I have with Sorenson's. They have always
gone beyond what I expected. I am so impressed with this repair shop, when I purchased my last car it leaked oil. I was told by the dealer that I could bring it in to the lot's repair shop. I brought my car in the next day for an estimate and it was more than I could afford at the time. Later I brought my car to Sorenson's and asked for an estimate, it was almost half of what the first repair shop quoted. Sorenson's did an amazing job and my car never leaked oil again. Each time I have needed any work done, I am pleased with the results. I recommend Sorenson's to everyone I know. I usually drop my car off the night before the work is done and they call to explain why my car needed the work done and always took my budget in mind and gave me alternatives. There are never hidden charges, what the estimate says is exactly what I pay. I have been ripped off in the past but NEVER at Sorenson's. I have never had a bad experience with this company and will recommend them to everyone.
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Alan who is the manager and answers the phone is absolutely outstanding,
Knowledgeable and efficient
.
My car is always done on time as promised.
And I trust them with my car and been going there for 20 years and very satisfied.
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Had a tow truck drop my car there after hours when my breaks seized up. They looked at it first thing
the next morning- I thought I was going to need a new break caliper. But they only had to replace a couple bolts. They didn’t even charge me. Wonderful service. Great staff.
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