The staff is fantastic, and the quality of service is excellent from the front office to the technici
ans in the shop — everyone is professional, knowledgeable, and genuinely cares about taking good care of their customers and vehicles. They have consistently done an excellent job keeping my car reliable and safe, and I always feel well taken care of when I bring my vehicle in.
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I can’t say enough good things about Caliber Auto Repair in El Cajon. Jacob (the owner) and Sabrina (
the office manager) knew what was wrong with my vehicle before they even looked at it, which immediately gave me confidence I was in great hands.
They’re honest, not pushy at all, and take the time to explain everything clearly. I really appreciated receiving a digital summary of the recommended repairs and then getting a call to talk through options and decide how to proceed—no pressure, just transparency.
It’s hard to find an auto shop you truly trust, but Caliber has earned mine. Highly recommend!
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Scott Holmberg and his crew have always given me great service and today was no exception. They insta
lled a new transmission in my car and now it's running better than ever. Thanks Scott and crew for always doing right by your customers and their vehicles!
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I was met right away at the counter, and was shown a courteous, polite, and professional response to my concern with my 24 year old truck.
I had a lot of concerns with my truck since it is a 2002, and still had most of the original parts.
There was an initial leak that was a major concern, along with worn out shocks and linkage, breaks, etc. The gentleman at the counter was kind enough to walk outside with me to my truck, and see what I pointed out that needed attention. I was impressed with the quality of work that was done and the experience of the mechanics that took care of me. I didn't know how long I would have to leave my truck with them (days, week, etc.) and was very surprised when I received a phone call that same day that it was all complete. When driving it back home it was so assuring that to have the ride feel like a new truck again. Thank you so much for taking care of me and giving me that peace of mind.
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Excellent in all respects, service, timely, good communication, excellent work. Even does an electri
c scan of all systems to make sure everything functions when put back together. So much better than one I’ve used 3 times in Poway. Thanks Sean.
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Car is covered with a service policy at the dealer but I chose to use Import Auto Specialists.
The d
ealer has a backlog for service
IAS does it in a few hours.
Great service.
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