Mechanics Outstanding in Their Field of Excellence
Recently I had my Chevy 2500 Silverado Duramax worked on, a lot of stuff was needed for this, one of
which were the glow plugs,.. after I picked the truck up the first time, it was just a few days later that the engine light came on,.. took it in and they found that there were a couple of faulty glow plugs that they installed, they took out the bad and put in good,.. went for a few more days, again the light comes on, found out it was another glow plug,.. I decided to wait a bit as it seemed like it wasn't problem. Then a few weeks later the truck didn't start,.. took it in, apparently whoever installed the batteries installed one of them the wrong size,.. needed both batteries installed and this time they switched all of the glow plugs and put in new,.. they held true to their warranty given.
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Scheduled oil change ✅️ but something not right with driver's side door. They are attentive, resourc
eful, generous with their listening skills. A simple plan is always formulated for unusual situations. Amazingly, I've yet to be disappointed with their solutions and service. Year after year. Highly recommended!!
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My Jetta was first not charging well, then leaking. SI helped me fix both issues and only charged me
for one. They also cleared all my warning lights and washed my car!
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They're about 20 miles from where I live, but won't take my vehicles anywhere else.
I've been taking my vehicles there for 4 or 5 years now Dave and his team are honest, straight forw
ard, they do great work, and their customer service is awesome. They take the time to explain everything clearly, they keep me updated on the progress. When the problem is intermittent they keep digging until they find it, and they get it right. Customer service excellence is something they take very seriously. They're the best.
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My visit to have brakes installed on my car was one of the best repair visits I've had anywhere. Joe
really worked with me to get the most I could for my car within my limited budget. I will definitely be back for other service I know I need.
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Certainly not as expensive as dealership. So far all work has been good and lasted, no need to return
for extras. When they suggest other work you feel it is a suggestion and feel comfortable saying no. Appreciate that
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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