Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

318 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
80% Business Response
Latest Review 2 days ago

Reviews


AM
Alecia M.
Oregon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Alecia said they did work really hard, but the staff was unable to find the solution for her vehicle problem. It would have been expensive for them to look further. She really thinks highly of them.
This review was collected via phone interview by Customer Research Inc.

HC
Hugo C.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Hugo said the service was good.
This review was collected via phone interview by Customer Research Inc.

BS
Brittney S.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Brittney said the employees were helpful and kept her updated. They provided a rental vehicle for her.
This review was collected via phone interview by Customer Research Inc.

CY
Chris Y.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Chris said the work was high quality and they went the extra mile to make sure the correct parts were ordered for his vehicle. However, they could charge a lot less.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Oregon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Tim said the business promised him his vehicle on a Wednesday but he didn't get it until Thursday. He said they replaced his radiator but decided that his belts should be replaced also.
This review was collected via phone interview by Customer Research Inc.

SH
Shirley H.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Shirley said this business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Patricia said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Mike said this business is very efficient and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Ben said John is incredibly helpful and he gives him an honest account of what's going on. He is flexible and helps him navigate the process.
This review was collected via phone interview by Customer Research Inc.

ES
Ethan S.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ethan said the service was great. It was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Oregon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Brandon said the work was extended by about a day due to additional work that was found.
This review was collected via phone interview by Customer Research Inc.

TD
Tara D.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Tara said her vehicle was ready two days early. John was fantastic. The staff were really professional and always really helpful. They went above and beyond, willing to bring in her vehicle and look at it to make her feel better and make sure they didn't miss anything. She can trust them.
This review was collected via phone interview by Customer Research Inc.

EJ
Elliot J.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Elliot said the employees are really nice.
This review was collected via phone interview by Customer Research Inc.

AN
Alex N.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Alex said he would have appreciated a service ride. However, he said he didn't ask.
This review was collected via phone interview by Customer Research Inc.

AR
Alice R.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Alice said the employees provide really good work. She hasn't had a problem with them because they are very up front about what they are going to do and for how much.
This review was collected via phone interview by Customer Research Inc.

ER
Enrique R.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Enrique said the staff has good customer service.
This review was collected via phone interview by Customer Research Inc.

SI
Steve I.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Ethan. He said they're a good staff and he was given a candy bar. They got him in the next day and they did pretty well.
This review was collected via phone interview by Customer Research Inc.

CR
Carlos R.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Carlos said the people at this business were very kind.
This review was collected via phone interview by Customer Research Inc.

SW
Sara W.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Sara said the staff were very thorough. They're very up-front about what they're going to do and very good about following up with her.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Oregon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
David said the business did what they said they would and didn't overcharge.
This review was collected via phone interview by Customer Research Inc.