Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

434 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 1 day ago

Reviews


NK
Neal K.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Neal said his overall experience was good. They were honest. Their communication was great.
This review was collected via phone interview by Customer Research Inc.

JV
Jeremy V.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Jeremy said the business fixed what he needed fixed. They did the job right.
This review was collected via phone interview by Customer Research Inc.

CW
Crystal W.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Crystal said she was satisfied with the business's service and their customer service.
This review was collected via phone interview by Customer Research Inc.

DW
Denise W.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Denise said she was very pleased with the service. Nathan communicated very well.
This review was collected via phone interview by Customer Research Inc.

EY
Eddie Y.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Eddie said he was satisfied with the service work.
This review was collected via phone interview by Customer Research Inc.

PE
Peter E.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Peter said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Tim said the work was more expensive than he wanted to pay for. But the business had kind and courteous staff.
This review was collected via phone interview by Customer Research Inc.

TT
Tony T.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Tony said the business had great customer service since he walked though the door, his vehicle was finished when they said it would be, and the price was also very fair.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Oregon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
John said the business was fine it was just that every time he went to get his vehicle, the staff was finding more issues. He stated he wished the business would have looked at it all thoroughly so that he would have known all of the problems, because the vehicle ended up not used, because it was dying. His vehicle was not ready when promised because every time he went into the business it was a new problem occurring, but the service and the people were kind. He chose not to evaluate if he was satisfied with the quality of the work, because he does not know anything about vehicles, but he said the staff was trying its best. (Customer chose not to answer all the questions.)
This review was collected via phone interview by Customer Research Inc.

JC
Jonathan C.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Jonathan said the staff at this business was very accommodating and very knowledgeable. They helped him out in his time of need. He stated he felt secure with them. John and Tony helped him a lot .
This review was collected via phone interview by Customer Research Inc.

SD
Sandy D.
Oregon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Sandy said there was a little bit of a mix up in the beginning and also a little miscommunication. She is happy to say everything worked out at the end.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Oregon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
John said that the check engine light came on after only a few miles. He stated that the cost of the service was higher than expected, however, it was precisely on point with the quote that he had been provided.
This review was collected via phone interview by Customer Research Inc.

SH
Shirley H.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Shirley said she had an excellent experience with this business.
This review was collected via phone interview by Customer Research Inc.

TJ
Taylor J.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Taylor said the business was great and they were really nice, and had such great service.
This review was collected via phone interview by Customer Research Inc.

JV
Josh V.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Josh said his service was done within 24 hrs. He said everything went super smooth from start to finish.
This review was collected via phone interview by Customer Research Inc.

HH
Haley H.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Haley said the service was great. The employees were communicative and they did everything she needed them to do. Her vehicle was delayed by a few days because the employees were waiting on parts. Tony was amazing, helpful and went above and beyond. This was the best automotive service experience she has ever had.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Greg said as usual the staff at this business did a great job.
This review was collected via phone interview by Customer Research Inc.

DN
Daniel N.
Oregon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019 Category: Service
Daniel said his vehicle was not ready when promised because when his vehicle was going to get painted, the painter notice something wrong with the body work so they had to take it back, that delayed it for a few more days. He said he just wasn't updated as much as he would want to be.
This review was collected via phone interview by Customer Research Inc.

SA
Sarah A.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Sarah said this business did a good job , but they should have paid attention to little details, like resetting her clock. They did not clean her vehicle after service. That would be nice. She noticed her license plate light is out now. They can serve her better by paying attention to the little details. There were cosmetic things that did not get brought up. The big maintenance work , they did a fantastic job on it.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Gary said the service was great. The staff was very pleasant. They got the work done correctly and on time.
This review was collected via phone interview by Customer Research Inc.