Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

391 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 1 day ago

Reviews


RC
Rian C.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Rian said the business was friendly, quick and offered a fair price.
This review was collected via phone interview by Customer Research Inc.

JJ
Jerri J.
Oregon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Jerri said she called 2 or 3 days in advance and got a time to come in. But once she got there, they didn't have her appointment in the computer. The staff worked her in but her appointment didn't originally show though it was put in. The person who booked her appointment did say he input the appointment but it still wasn't showing. Her suggestion was when the business has to have her vehicle beyond one day, moving forward if her vehicle has to stay overnight, she would like to be offered a loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

KH
Kari H.
Oregon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Kari said the staff was very good and very accommodating.
This review was collected via phone interview by Customer Research Inc.

AP
Ashley P.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Ashley said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

GO
Greg O.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Greg said he has dealt with the business before, and he really likes them.
This review was collected via phone interview by Customer Research Inc.

AO
Ashley O.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Ashley said the staff was really nice and had great customer service and they responded quickly.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Oregon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Mark said this was his 1st time using this business and everything was good. It took a little extra time to get his vehicle back. The employees had to order new parts. He wasn't given a promised time.
This review was collected via phone interview by Customer Research Inc.

MC
Maryann C.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mary Ann said the staff members were personable. The service was good. They were really patient with her and helped her understand the process. Her vehicle was immaculate when they were done. They cleaned it for her.
This review was collected via phone interview by Customer Research Inc.

MK
Melissa K.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Melissa said the customer service was incredible. She liked dealing with only 1 person. He was patient and answered all her questions. He vehicle was even washed inside and out.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Oregon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Kevin said that everything went great. The business was on time and under budget.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Spoke with Steve. He said everything was done within the time and price stated.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Kevin said he liked the excellence of the work. He had to cancel his appointment but was rescheduled for the following day.
This review was collected via phone interview by Customer Research Inc.

CC
Claire C.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Claire said Carlos did an excellent job on her vehicle. She was impressed by him. He went above and beyond to get her vehicle done on time.
This review was collected via phone interview by Customer Research Inc.

HC
Hilary C.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Hilary said the staff was friendly and quick.
This review was collected via phone interview by Customer Research Inc.

CB
Cathy B.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Cathy said the service was good, and the staff members are knowledgeable. They know what they're doing.
This review was collected via phone interview by Customer Research Inc.

TS
Tina S.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Tina said the business looks at her vehicle and consults with her about what is wrong before performing any service work.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Daniel said he was completely happy with everything the staff did. The work was done on time, and it was as he asked. The only suggestion he had was for them to have weekend hours.
This review was collected via phone interview by Customer Research Inc.

CD
Chelsea D.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Chelsea said took her vehicle in for1 thing, and it snowballed into other things, so she ended up spending more than she had planned to spend. John, her service advisor, was great. So far everything is great.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Jim said the employees were good. He hasn't checked over his vehicle so wasn't sure if he was satisfied with the quality of work. (Customer chose not to answer all the questions.)
This review was collected via phone interview by Customer Research Inc.

LK
Lori K.
Oregon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Lori said she been to this facility before and the staff is always nice and call her by name. They are on time and explain what is top priority and she trusts them.
This review was collected via phone interview by Customer Research Inc.