ReScore Reviews™ (3)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago
JULIE O. on 02/18/2018
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"Always great customer service!"
I stopped by regarding my check engine light and Bryan helped me out with that, as well as put on the new wipers I had purchased. I always enjoy the friendly interactions I have when I go there!
Vehicle: Chrysler Pacifica
Service Date: 02/16/2018
Review Created: 02/18/2018 06:49 AM
Lauren A. on 02/17/2018
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Lauren said the employees were great and they kept in touch about what was going on with her vehicle.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 02/03/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
LINDA C. on 02/16/2018
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"A- 1 Automotive The only way to go "
I am a long time patron of A-1 Automotive. It was Spring 1993 when the encounter took place and I’ve trusted my cars with them from that time foward. I can’t possibly think of going somewhere else. They aren’t close to my home, but it doesn’t matter. What matters to me is trust and they have mine hands down.
Vehicle: Toyota Matrix
Service Date: 02/14/2018
Review Created: 02/16/2018 11:59 AM
Anna W. on 02/13/2018
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Anna said they've never had any problems with the repairs performed by this business. The staff were great.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/09/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Jeffery B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffery said Brian explained thoroughly about his repairs and got his vehicle running.
Vehicle: GMC Envoy
Category: Service
Service Date: 02/01/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 02/10/2018
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"Helpful staff, very knowledgeable, trustworthy "
I took my car here for a brake job. It was recommended by my daughter, their work was excellent.
Vehicle: Hyundai Genesis
Service Date: 02/09/2018
Review Created: 02/10/2018 09:10 PM
DUSTIN P. on 02/09/2018
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"Awesome"
Service is over the top and A+. Not something you see too much of anymore! Great job and would recommend them to others who want good thorough work and a reasonable price
Vehicle: Ford Escape
Service Date: 02/07/2018
Review Created: 02/09/2018 07:52 PM
Daniel G. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Daniel said the business was up front and they had good pricing. The workers did pretty well.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/03/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Vicki G. on 02/09/2018
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Vicki said the employees were knowledgeable, cordial, and friendly. She also said it was a very good experience.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 02/05/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
GALEN S. on 02/08/2018
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"Great service. Great price. "
I got my car repaired. That was nice. Brian was great! He was diagnosing the car problems as I described them, explaining their likely cause and their solutions. That's not been my experience with auto repairs. I've found other places to be tight lipped about their craft. Thanks, Brian, for educating a customer. You give me confidence in your work. I'll definitely be back.
Vehicle: Chevrolet Monte Carlo
Service Date: 02/07/2018
Review Created: 02/08/2018 09:05 PM
JIM D. on 01/31/2018
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"100,000 mile service"
I was happy enough with the job that A-1 did on my Explorer that I also had them do the 100,000 mile service on my Honda Odyssey. That's a big job, including replacing the spark plugs, water pump, timing belt, and more. They checked everything over and recommended changing the power steering fluid. I'm hoping to get 5 or 6 more years out of my van and it's great that they're looking at everything.
Vehicle: Honda Odyssey
Service Date: 01/27/2018
Review Created: 01/31/2018 11:20 AM
JIM D. on 01/31/2018
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"Happy with job fixing up my 2005 Explorer"
My Explorer was having issues with an AdvanceTrak warning. A-1 reset everything computerized and test-drove it to make sure that it didn't come back. Very happy with getting that resolved, especially for the price.
Vehicle: Ford Explorer
Service Date: 01/24/2018
Review Created: 01/31/2018 10:44 AM
Alicia R. on 01/29/2018
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Alicia said the staff did a great job and they communicated well. They were friendly and trustworthy. They were thorough in evaluating the vehicle and they researched the internet for possible service recalls.
Vehicle: Subaru XV Crosstrek
Category: Service
Service Date: 01/27/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Neal D. on 01/25/2018
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Neal said Brian seemed to know his Toyotas. He had a lot of good information and good customer service. It was busy, so the return of his vehicle was a little slow. The prices were fair.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/22/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
VICTOR K. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expertise and committed to completeness"
Brought car in for.one issue knowing there were more than one. Got a great deal on the work. Keep up the great work.
Vehicle: Mercury Milan
Service Date: 01/18/2018
Review Created: 01/21/2018 07:23 PM
Michael B. on 01/17/2018
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Michael said the staff really took care of him. It was very positive working with Cory.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/13/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Matt W. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Matt said it took awhile to get vehicle back to him, but the service was great.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 01/10/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
GILBERT M. on 01/13/2018
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"Great Service"
Every time we take one of our vehicles to A-1 Automotive the service is promptly and expertly done at a competitive rate by a friendly and courteous staff. We've tried many other auto repair shops in the area, but from now on we're sticking with A-1 Automotive.
Vehicle: Ford Aerostar Wagon
Service Date: 01/11/2018
Review Created: 01/13/2018 09:16 AM
Walter F. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Walter said the staff were honest but he did not know he was going to be charged $34 for them to look at the alignment on his vehicle.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/06/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Roxanne C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roxanne said she received good service.
Vehicle: Toyota Yaris
Category: Service
Service Date: 01/09/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
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