Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,149 Reviews)

ReScore Reviews™ (3)

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 5 days ago

Reviews


JC
JONATHAN C.
Portland, OR
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2020
Prompt service, not pushy, convenient, fair
I brought my car in on a Saturday for an inspection prior to an upcoming roadtrip. Service was prompt. They called throughout the morning to discuss findings as they came up and different options for service. They were not pushy in trying to up-sell services or products. They took photos and kept some of the parts to show me after the service, which was reassuring that I wasn't getting cheated on unnecessary repairs. I dropped my car off at 9am, and it was ready before noon. The only concern was that I did not see a single person at the shop wearing face-masks during the peak of this COVID pandemic, including those sitting at front-desk reception who were interacting one-on-one with clients.

NC
Nick C.
Portland, OR
Nissan Altima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2020 Category: Service
Nick said he had a very good experience.

CD
Christina D.
Portland, OR
Chevrolet Spark
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/16/2020 Category: Service
Christina said the business kept the vehicle for two days and only completed one hour and a half work. She did not like that however, will recommend the business for service.

KD
Kim D.
Tillamook, OR
Ford Police Interceptor
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2020 Category: Service
Kim said he brought his vehicle in for repairs they did most of it except for the blinker, they told him he needed a blinker switch, they replaced it and it still has a shortage issue. Other than this they did a really good on the motor and heater fan.

CS
Carl S.
Hood River, OR
Jeep Comanche
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2020 Category: Service
Carl said his workplace has this staff do all their mechanical work.

DH
Dexter H.
Portland, OR
Chrysler 300
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2020 Category: Service
Dexter said the staff overcharged him, plus he had to take the vehicle back because it was leaking.

CM
Christy M.
Portland, OR
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2019 Category: Service
Christy said the business had good service.

DO
Debra O.
Portland, OR
Dodge Caravan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2019 Category: Service
Debra said she would recommend this business for service.

GS
GARY S.
Portland, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/28/2019
Brake replacement, misc repair
Very thorough in their assessment and expected costs. Explained the difference between using standard vs quality parts. Very professional and provided great customer service. Their prices may seem high yet are comparable to other shops, in fact there were other shops that charged alot more for the same repair.

JF
Joseph F.
Portland, OR
Ford Econoline
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2019 Category: Service
Joseph said the service was pretty good.

LH
Laura H.
Portland, OR
Volkswagen Rabbit
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2018 Category: Service
Laura said the business has always been fair with her.

MG
Mark G.
Portland, OR
Chevrolet Chevy Express
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2018 Category: Service
Mark said the timing was very fast.

CS
Carl S.
Hood River, OR
Jeep Comanche
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2018 Category: Service
Carl said they do a good job at this business. He already recommends them.

BF
Brittany F.
Portland, OR
Dodge Dart
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2018 Category: Service
Brittany said her vehicle was almost there a week, and nothing was done to it but some gas put in and some diagnostics. However, she stated they did help get her in the right direction to get it fixed.

SS
Scott S.
Gresham, OR
Ford Focus
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2018 Category: Service
Scott said he has a pending DEQ test for the work that was done there and he hasn't passed the test at this business yet. The business did timely and efficient work. He didn't have to wait because the business got his vehicle in right away. He is looking forward to continuing to have a relationship with Bryan the manger and the mechanics at this business.