Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1012 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


JF
Joseph F.
Portland, OR
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019 Category: Service
Joseph said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

LH
Laura H.
Portland, OR
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Laura said the business has always been fair with her.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Portland, OR
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Mark said the timing was very fast.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Hood River, OR
Jeep Comanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Carl said they do a good job at this business. He already recommends them.
This review was collected via phone interview by Customer Research Inc.

BF
Brittany F.
Portland, OR
Dodge Dart
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Brittany said her vehicle was almost there a week, and nothing was done to it but some gas put in and some diagnostics. However, she stated they did help get her in the right direction to get it fixed.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Gresham, OR
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Scott said he has a pending DEQ test for the work that was done there and he hasn't passed the test at this business yet. The business did timely and efficient work. He didn't have to wait because the business got his vehicle in right away. He is looking forward to continuing to have a relationship with Bryan the manger and the mechanics at this business.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Portland, OR
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Steve said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RM
RUSS M.
Happy Valley, OR
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018
work gets done; was not timely this time
works is good

DG
Daniel G.
Portland, OR
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Daniel said the business was up front and they had good pricing. The workers did pretty well.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Tualatin, OR
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Matt said it took awhile to get vehicle back to him, but the service was great.
This review was collected via phone interview by Customer Research Inc.

WF
Walter F.
Portland, OR
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Walter said the staff were honest but he did not know he was going to be charged $34 for them to look at the alignment on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Portland, OR
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Gary said the service was fantastic, but it took longer than he expected for this business to fix one thing.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Portland, OR
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Anna said the communication between herself and the mechanic was not that great. It was frustrating when they didn't call as they told her they would. She had to call them for updates.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevin J.
Portland, OR
Ford Windstar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Kevin said some of the employees who were working at this business did not make him feel welcome. However, they did a good job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
JOANNE W.
Portland, OR
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2017
Great
Took twice as long as it was expected to. Put a big hole in my day. If I knew it would take so long I would have gone home to wait and got something done at home.

SW
Scott W.
Portland, OR
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Scott said there was some confusion with the billing.
This review was collected via phone interview by Customer Research Inc.

TT
TALIA T.
Portland, OR
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2017
Good service, good staff
It was great to find an auto shop that could help me on a Saturday, when most close on the weekends. They were great!
A-1 A. from A-1 Automotive responded on 10/30/2017

Talia~ I am so happy that we were able to get things taken care of for you on a Saturday. We are almost always open Monday thru Saturday. And can usually make something work with your schedule. Please done hesitate to call us. Thank you..

Angel Schriever
Office Assistant

RL
Renee L.
Portland, OR
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017 Category: Service
Renee said everything was good. However, the glove compartment wasn't fixed properly.
This review was collected via phone interview by Customer Research Inc.

KG
KIRK G.
Portland, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2017
The people
The only thing I found wrong on this visit was the mechanic didn't try and tweek the oil plug tight enough.

DS
Doug S.
Portland, OR
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017 Category: Service
Doug said he had no issues with the service.
This review was collected via phone interview by Customer Research Inc.