What started off as acquaintances through a little truck cl
ub in the PNW became a full-blown authentic friendship. Scott and his team up at Scott's Classic Quality Brake and Muffler Have become family. Any need that we have had for any of our vehicles they have delivered, and at a fair price! We will always make the trip out of our way to go and see them. The way that they take care of not only our vehicles, but us as customers is top notch! Some thing that seems to have been forgotten nowadays is the value of customer service. To name a few Scott, Jennie, Ron, and Katrina are sure to serve any of your auto needs like you are their own family.
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I needed an oil pressure sensor changed and Automotive specialists went through everything and let me
know what needed replacing. My experience there was amazing. Great customer service and good mechanics.
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A special shout out to Steve and his team for excellent work on my vehicles. I had a older model that
required extra attention, but Steve and his team went above and beyond to complete all repairs. They kept me informed of the progress instead of hanging me out to dry like some shops do. Thanks again.
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I have never been more pleased with a mechanic's work than I have with Sorenson's. They have always
gone beyond what I expected. I am so impressed with this repair shop, when I purchased my last car it leaked oil. I was told by the dealer that I could bring it in to the lot's repair shop. I brought my car in the next day for an estimate and it was more than I could afford at the time. Later I brought my car to Sorenson's and asked for an estimate, it was almost half of what the first repair shop quoted. Sorenson's did an amazing job and my car never leaked oil again. Each time I have needed any work done, I am pleased with the results. I recommend Sorenson's to everyone I know. I usually drop my car off the night before the work is done and they call to explain why my car needed the work done and always took my budget in mind and gave me alternatives. There are never hidden charges, what the estimate says is exactly what I pay. I have been ripped off in the past but NEVER at Sorenson's. I have never had a bad experience with this company and will recommend them to everyone.
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Ken Clark was very professional very knowledgeable absolutely a delight he fix me up accordingly and
had me in and out with standing service. Definitely will be making Sparks car Care my home auto for all my technical needs
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Thankyou Genisis (and thankyou Larry)
We had an emergency repair required on our hired RV.
Larry in
the office totally took over, dealing with the RV hire company both prior to, and and the job completion. No stone left unturned.
The expertise of the mechanical and office staff was second to none.
Our "urgent repair" was attended to promptly, such a relief.
Two very happy Kiwi tourists
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they just did a great job, i appreciate business's that operate on the premise of "old school hospita
lity" engaging with your customers and providing outstanding customer service. :) Thank you
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