My son was on his way back to Fort Bragg NC and his diesel truck broke down. They were able to fix h
is truck in a hurry at a VERY reasonable cost. I just want to thank you so much. He did make curfew thanks to your quick repairs for a normally disastrous situation. YOU ARE THE BEST!!!!
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Working with the Diesel Doctor was great! They are very thorough. Parts took a while to come in but i
t’s like that everywhere so it wasn’t an issue. Mark is awesome and the office team is great to work with.
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These guys are honest and always repair our cars right the first time. They give you options on prici
ng when possible. They never try to "fix" what isn't broken! I'm just a mom who doesn't know much about cars - they could've taken advantage of me. Other shops have in the past, but never here. They've taken the stress out of car repairs. All the county vehicles, police cars, and school buses that use their shop should give you an idea of their work quality. Highly, highly recommend.
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Took the truck in to have timing cover and oil pan leak fixed. come to find out i have been driving t
his truck with a defective block fro mthe factory. Purchased new on 2003 I had a low loping knock in the motor, took it in and was told its normal for a hydraulic motor to sound like that. I eventually developed a leak in the timing cover and oil pan gaskets. Excell performed a pressure test on the motor found the crack and recomended a new motor swap.We did the engine swap with a brand new 7.3 International Ford motor, all new breaks, upper, lower and idler arm steering components, ltrans flush, both diffs, transfercase, shocks and whatever else the guys could find wrong with this 21 yr old truck. Brought back to new condition for me to hand off to my son. All done in a couple weeks.
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These guys know what they’re doing! After taking my 3 series to another shop, spending a bunch of mon
ey and being without my car forever- PNW found the problem, repaired it, and programmed it in house. I didn’t have to drive to Portland, and that was amazing! Love these guys. 10/10, by the way, they cleaned my car too!
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I was glad that the problem was solved, finding out it was the starter. They were able to fix the iss
ue, as well as other minor problems with the vehicle. Plus I was happy to get the senior discount. It helps when on a fixed income.
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Extremely happy with our service. Our transmission went out in our Dodge Durango. The staff was very
helpful and informative on what we should do. The process took a bit due to parts on back order. Trisha called every week to give us an update. This shop is also very honest. I was quoted an amount and it ended up being $2000 less.
I will definitely continue to use this shop!
5 Starts!!! ⭐️⭐️⭐️⭐️⭐️
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