I'm a long time Neubauer customer and know they are professional, honest, and customer focused, but I
need to give them a special shout out today. On the Saturday before we were set to leave for a road trip vacation on Wednesday, I discovered my brakes needed to be replaced. I called first thing Monday morning and Chelsea found a way to fit us in and made sure we had our car back by Tuesday afternoon in time for our travel on Wednesday. What a relief! As I said, very customer focused! Sarah, Matt, and Chelsea are always great to work with. Thank you Neubauer team!
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Service was great. The front desk people were friendly. His prices were competitive
I'm always intimidated going into car places to have my car fixed. This time the
experience was di
fferent. The owner listened to what I had to say. My car was fixed
the same day. The owner warranted his work for 5 years!
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On behalf of Notre Dame of Maryland University's Fleet: Excellent service, factual & effective commun
ication with repair needs. Mechanics have professional experience, get the repairs done right, Service, repair and customer service with honesty & integrity! Worth the trip to Jim Barbey Automotive!
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