John I appreciate you coming to us on the recommendation of Tire Rack to have your tires Road Force Balanced. After documenting all the readings and forwarding our findings to Tire Rack and you I hope you get the problem solved once and for all. Please keep us posted on the resolution you receive. In the future please come to us first to have tires balanced. We are here to help in any way.
Thank you for the Review and for taking the time to leave one. We truly value our relationship with our customers. We see everyone as part of the Family. Most of us here have over 20 years watching the kids become adults, marry and still come to us and share all the excitment of life. we look foirward to many years servicing your needs and sharing stories.
Thank you for taking the time to leave a Review with 5 Stars!
We know how stressful it can be getting car repairs done, so nice when we get it done in a timely manner and at the estimate too. A win - win for all.
My brakes feel like they’re new and the price was far lower than what the dealership quoted me.
Thank you for the Nice Review. I'm so glad everything worked out for you. We look forward to servicing you again
Thank you for the Review. We strive to make everyone feel welcome as we all know how stressful repairs can be. We enjoy the conversatons as our customers are waiting. We look forward to servicing you again.
I'm very sorry that on a busy Monday morning you were not called right back. However, after you approved a major repair to fix your car which was not running at the time it was towed in on Friday. You then called early Monday morning before my Techs arrived and decided to deline the repair. We advised you that we had to confirm what repairs had already been done. You also spoke to Matt who then was able to explain what repairs had been performed and the tech was in the process of gtg everything back together. When you called again, you again spoke to Matt who informed you the vehicle was ready for pick-up. When you came to pick up the car, Matt was extremely professional at the front counter in explaining the charges for the Diagnostics which was done to determine the cause for the vehicle not running. He also explained the repairs that the tech had already performed on Friday. In additon, your vehicle was towed into our shop not running and even thou you decided to go another route and days later called to declined the repairs your vehicle left our shop running. I'm sorry you will not be retunring and that is your choice but I must say your Review is disappointing to me. My entire staff was professional, honest and went well above in getting things taken care of in a timely manner.
Thank you! And I'm sorry we missed seeing you when we delivered your car to you.
To explain repairs. Shuttle service. When you
Leave your precious car & keys you are confident
That honest experienced hands will work on your car🙏🏽♓️
We are so glad that your washer pumps got figured out. Its important to get feed back that our Service Dept is keeping customers well informed, thank you for the kind words as Matt is certainly an asset to the company. Thank you for taking the time and giving us a 5 Star review.