I stopped by with a huge list of repairs and maintenance needs for my Duramax. Tori listened and toge
ther, along with his staff, we decided to begin with four of the big ticket repairs. They had all the parts on site the next day and I was promised that my truck could be done in two days. I wasn’t convinced of the repair time but dropped the truck off the next day anyways. I didn’t doubt Tori or his teams ability, I just know that when it comes to repairing/maintenance of a vehicle…”things happen”. Sure enough, an unexpected problem came up. After talking with Tori and deciding to fix that problem now instead of later, they moved forward with the additional repair. The entire team chipped in and after a long second day, my truck was fixed and ready to be picked up. Reasonable prices, quality work, and great customer service in one place nowadays is a rarity. NC Automotive and Diesel Specialist have all three qualities under one roof.
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Best of the best. Skip the dealer and drive straight to TBH!
Mr. Hart provides family quality service. He’s not one of those mechanics who try to cheat their clie
nts so he can make more money, he is an honest man. Goes above and beyond for his clients. Would 1000/10 recommend Mr. Hart.
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First time there and was well taken care of from appointment process to checkout. Reasonable prices a
nd honest assessment of work needed. No hidden fees or unnecessary work done.
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Perfection. Young man and young lady gave excellent service. They were here in an instant and their
knowledge and professional manner are outstanding. We are thankful for their fabulous customer service. We would recommend them to everyone.
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Technician was professional and knowledgeable. Had both my cars serviced and he had them both done within 2 hours. He was great!
Toriumi Auto technician is very knowledgeable and professional. I have had my vehicles serviced for
over 10 years at Toriumi Auto!! Love this business.
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As always, service was excellent. This was an emergency service as the battery died unexpectedly, aft
er the car sat unused for a month. Replacement was done timely and efficiently.
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I'm really glad I found this place. I love that they do a thorough, multipoint inspection that goes
beyond what the manufacturer requires. The appointment process was really easy and I was seen right away. The waiting area was clean and neat. I thought the pricing was reasonable (way cheaper than what the dealership charges). They even emailed me an itemized, digital, inspection report with pictures. I will definitely be coming back.
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My 2006 CrV had issues with a wheel bearing and the ABS sensor. Eric was able to trace the problem t
o a bad sensor ( installed a month ago). ABS system back up and running at a reasonable price.
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I called Frank the week prior . He suggested a set of brake pads and rotors with which he had experie
nce. They were better than OEM and cost was better than the Subaru dealer.
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John and the team at Chappaqua Automotive are simply the best. They want to; make your car run, be th
oroughly satisfied with their work and perform the repair as economically as possible. What? Who does that anymore? They do. You also get to ogle the classic cars they’re working on. I’m so happy they’re here in Chappaqua, they’re an asset to the community.
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