Had a minor issue with our purchase but management resolved the problem in a timely manor
Original Review
02/15/2022
8
Category: Sales
2022 Palisade purchase
My salesperson, Amy, was outstanding. She took great care to explain all the features of the vehicle and walk us through the transaction.
What I didn’t care for was the 10% surcharge above the sticker price. It tainted an otherwise pleasing purchase of our third Hyundai product.
BOBBY C. from Murfreesboro Hyundai responded on 02/17/2022 04:31 PM
Thank you for your thoughts and concerns we will use them in our training to help provide a better shopping experience for our customers .
Any went out of her way to explain the vehicle to us, let us both drive it on different terrains and speeds, and worked with us on the final cost of the car. She stayed to deliver the car herself after making sure it was sparkling clean and filled with gas. She showed us again how to work some of the unfamiliar accessories. She followed up the next morning with additional information via email, and has been very responsive to questions we have had since bringing it home.
I recently got my second car from Hyundai of Murfreesboro! Always pleased with the service and staff! Amy is always sweet and works hard to get me the best possible deal!
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