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Anthony Hicks

SALES MANAGER
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(117 reviews)
86

RH
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Robert H.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Category: Sales
Great experience
Aaron Fagen is an awesome salesman! He wasn’t pushy and listened to exactly what we were looking for! He walked us through the entire sales process and called to check on us that night to make sure everything was as expected with our purchase.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/31/2021 05:28 AM

Robert,
Thank for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/31/2021 05:29 AM

Robert,
Thanks for this great review!


Verified Customer
Benton, AR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2021
verified customerVerified Customer
Category: Sales
Not a bad experience
Could of been worse I guess.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/29/2021 05:43 AM

Thanks for your feedback. We apoligize for your unhappy experience.  Customer satifaction is very important to us.  Please contact me and go over your concerns in detail so I can discuss with general manager. Thanks Kimberly Stewart, CRM, 501-604-1502.

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/29/2021 05:45 AM

Thanks for your feedback.  We do apologize for your unhappy experience. Customer satifaction is very important to us. Please feel free to contact me to discuss your concerns.  Kimberly Stewart, CRM, 501-604-1502


DT
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Diane T.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
verified customerVerified Customer
Category: Sales
So happy with my new Hyundai!
I recently went to Hyundai to meet a friend who was considering buying a Palisade Calligraphy. I wasn’t in the market for a new car myself, just supporting my friend. We took the Palisade for a test drive and I was so impressed with the car that I decided to look at one for myself. Antonio, the sales person for my friend and myself, was incredibly helpful. He knew the car well and answered every question I had. He didn’t pressure me in the least. My friend left in her new Palisade Calligraphy and the next morning I went back and bought one myself! Antonio was awesome to work with. He made the whole process easy and has followed up to make sure I’m happy with my Palisade and to answer any questions I have. Thank you Crain Hyundai and Antonio!!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/23/2021 05:08 AM

Diana,
Thanks so much for this great review.  You made our day!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/23/2021 05:09 AM

Diana,
Thank so much for this great review!


SM
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Shanna M.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021
verified customerVerified Customer
Category: Sales
customer service
great
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/15/2021 05:30 AM

Shanna,
Thanks for this great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/15/2021 05:31 AM

Shanna,
Thanks for this great review!!


AV
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Alexander V.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Category: Sales
Thanks guys
Good people friendly service
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/11/2021 07:35 AM

Alexander,
Thanks for this great review!


CC
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Carl C.
Hot Springs Village, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customerVerified Customer
Category: Sales
Excellent Vehicle
Much better than I expected.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2021 11:15 AM

Carl,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2021 11:16 AM

Carl,
Thanks for this great review!


CC
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Carl C.
Hot Springs Village, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customerVerified Customer
Category: Sales
Excellent Vehicle
Much better than I expected.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2021 11:15 AM

Carl,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/08/2021 11:16 AM

Carl,
Thanks for this great review!


JG
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Justin G.
Sherwood, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customerVerified Customer
Category: Sales
Car purchase
I recently purchased a 2021 Hyundai Palisade at Crain Hyundai in Little Rock. My salesman Ed, hands down is the best car salesman I ever dealt with. He was very professional and gave my husband and I the best deal possible! Ed had us in and out, we were not sitting in the dealership for hours. Ed, thank you for making a usual stressful situation easy and exciting, my husband and I are truly thankful!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/24/2021 06:14 AM

Justin,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/24/2021 06:52 AM

Justin,
Thanks for this great review!


JG
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Justin G.
Sherwood, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customerVerified Customer
Category: Sales
Car purchase
I recently purchased a 2021 Hyundai Palisade at Crain Hyundai in Little Rock. My salesman Ed, hands down is the best car salesman I ever dealt with. He was very professional and gave my husband and I the best deal possible! Ed had us in and out, we were not sitting in the dealership for hours. Ed, thank you for making a usual stressful situation easy and exciting, my husband and I are truly thankful!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/24/2021 06:14 AM

Justin,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/24/2021 06:52 AM

Justin,
Thanks for this great review!


JW
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Josephine W.
Morrilton, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2021
verified customerVerified Customer
Category: Sales
convenient location. Helpful personnel
My experience was very positive especially since it was a rainy evening. All personnel were courteous and very helpful. The follow up call was appreciated to see if I had any questions. Since I don't live in Little Rock I will go to Conway for my regular services of which they were very encouraging and supportive rather then insist I come to Little Rock.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/20/2021 09:29 AM

Josephine,
Thanks for this great review!!


KD
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Karen D.
Maumelle, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customerVerified Customer
Category: Sales
The appearance of the building, the pleasant smiles that greet you inside and out, the friendliness of the people that work there.
Crain Hyundai in Little Rock was a very warm place to shop for cars. Everyone that worked there was so friendly and wanted your experience to be the best from showing us the vehicles to finishing up the sales. They took time to explain everything and make the experience so easy.. I would certainly share with others and go back myself for my next vehicle.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/20/2021 08:16 AM

Karen,
Thanks for this great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/20/2021 08:22 AM

Karen,
Thanks for this great review!!!


OM
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Oreneish M.
Bryant, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Sales
Very friendly
Very nice people, did not take long at all. Recommend to everyone
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/12/2021 10:10 AM

Oreneish,
Thanks for this great review!


OM
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Oreneish M.
Bryant, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Sales
Very friendly
Very nice people, did not take long at all. Recommend to everyone
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/12/2021 10:10 AM

Oreneish,
Thanks for this great review!


PB
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Patrick B.
Hot Springs, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
verified customerVerified Customer
Category: Sales
New vehicle
Our guy mark was awesome to work with. This is our second vehicle from this location
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/03/2021 11:14 AM

Patrick,
Thanks for this great review!


WS
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Wendy S.
Glenwood, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
verified customerVerified Customer
Category: Sales
Friendly people
I always have a great experience with Emmanuel and the Crain team. Others could learn about how to treat their customers from them. They will always have my family's business.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 07:36 AM

Wendy,
Thanks for this great review!


FM
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Frank M.
Hot Springs Village, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
verified customerVerified Customer
Category: Sales
Happy
From the start to finish my sales person Lance couldnt have been any better to work with
He was very friendly and professional
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 05:34 AM

Frank,
Thanks for this great review!!!


FM
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Frank M.
Hot Springs Village, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
verified customerVerified Customer
Category: Sales
Happy
From the start to finish my sales person Lance couldnt have been any better to work with
He was very friendly and professional
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 05:34 AM

Frank,
Thanks for this great review!!!


BL
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Bessie L.
Mabelvale, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customerVerified Customer
Category: Sales
Sale person
Sale person was every friendly
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 05:32 AM

Bessie,
Thanks for this great review!!


BL
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Bessie L.
Mabelvale, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customerVerified Customer
Category: Sales
Sale person
Sale person was every friendly
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/02/2021 05:32 AM

Bessie,
Thanks for this great review!!


LH
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Linda H.
Cushman, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
verified customerVerified Customer
Category: Sales
Salesman
Repeat customer largely in part, because of my very knowledgeable, kind, & patient salesman, who took the time to listen to my needs, also great vehicle, & selections at Crain Hyundai!
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 01/29/2021 06:07 AM

Linda,
Thanks so much for this review!


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