AM

AJ Mills

Service Advisor
Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(201 reviews)
52

JW
gravatar
JEROD W.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customer Verified Customer
Category: Service
Car repair
They took care of the issue with my car quickly (strut mount).
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/24/2021 03:28 PM

Jerod, thank you for the 5 star review! We're so glad that we were able to take care of your strut mount quickly and get you safely back on the road. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GS
gravatar
GEORGE S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021
verified customer Verified Customer
Category: Service
Is absolutely fantastic service
The entire experience was great from start to finish makes me want to Maybe become a Ford person instead of a Chevy person.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021 03:22 PM

George, thank you for the fantastic review! We're so glad that you had such a positive experience. No matter whether you're a Chevy person, or a Ford person, we're proud to serve you and your vehicles! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

PR
gravatar
PETER R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customer Verified Customer
Category: Service
Repaired truck sooner and at less cost than estimated.
The original estimated time for repair was 7 hours cost was better than $1,000.00! They were able to fix it in less than two hours at a cost of $97.00. A procedure that was frequently needed was not needed. They fixed the truck, and it works great!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/16/2021 02:57 PM

Peter, thank you for the 5 star review. We're so glad that we were able to take care of your truck and improve significantly on the estimate and time promised. We always prefer that to the alternative! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.