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Dominick Logan

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
85

Verified Customer
Sycamore, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customer Verified Customer
Category: Sales
Sales
Buying a car was stress free. Service was excellent. I was able to test drive the car I was interested in and for paperwork started right away. They took the time to make sure to get the best deal for me.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2020
Category: Sales
Buying a car
Friendly and prompt to help you. Buying a car, they made sure to negotiate so I had the best deal.
Recommended
Dominick L. from Rosen Hyundai responded on 08/27/2020 11:35 AM

Hi! Alicia my name is Dominick Logan I am the General Sales Manager here at Rosen Hyundai.  I want to first say thank you for your business and I hope that you are enjoying your new car.  We here at Rosen strive for excellence and we always want to see how we can do better.  We recieved your review of our dealership which you scored us a 3 out of 5 and I just wanted to see what re differently so we can get better.  Please let me know at your convenience. Thanks!   (224)249-3637 you can also text if you like. 

Dominick L. from Rosen Hyundai responded on 08/29/2020 07:52 AM

Thank you! 

Employees worked with

AB
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Angela B.
Belvidere, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2020
verified customer Verified Customer
Category: Sales
Great Experience
I ended up at Rosen because they had the car I wanted in the color and trim I was looking for. It was further away than my closest dealer, but I was so glad to land at Rosen. Jared was great and took the time to show me the ins and outs of my new Sonata. Upgrading from a 2004 with a cassette player to a 2020 meant a lot of new technology that I love, and Jared made sure I was comfortable for my drive home. Thanks!
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 01:27 PM

Hi Angela, thanks for the review.  I'm so glad you found the vehicle you were looking for here at Rosen Hyundai. Enjoy all the new technology and give us a call if you have any questions.


JJ
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Joanna J.
Arlington Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
verified customer Verified Customer
Category: Sales
The best costumer service ever!!
Rosen Hyunday costumer service is very professional, helpful
Everything went better when I was expected!
Great!!
Joanna
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 01:16 PM

We are glad to hear everything was better than expected Joanna.  Thank you for the review.

Employees worked with

DH
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Deborah H.
Gilberts, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2020
verified customer Verified Customer
Category: Sales
professional, fair, patient, accommodating caring
put me very much at ease and confident the purchase I chose to make was the best one for me. Looked at many other dealers to find the right fit both bottom line and options and rosen hyundai did just that and then some
Recommended
VERONICA R. from Rosen Hyundai responded on 09/07/2020 12:46 PM

Hi Deborah, I'm so glad we were able to assist you with your recent purchase and getting the best deal!  We appreciate your business and hope you come back for any future vehicle needs.

Employees worked with

EW
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Erin W.
Cary, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
verified customer Verified Customer
Category: Sales
Stress free experience
from start to finish the entire car buying process was very easy. At no point was I overwhelmed or frustrated. The staff at Rosen Hyundai was amazing.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:44 AM

Thanks for the review Erin. I'm glad you got to experience our amazing services here at the Algonquin Rosen Hyundai! Thank you for your business.

Employees worked with

RS
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Roberto S.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
My new Hyundai????
Just bought my new Hyundai from Mr. David Gonzalez, this is the 5th car my family buys from him and will continue to recommend him to friends and family! Thank you Hyundai for having such great talent??
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:02 AM

Roberto, thank you for such a wonderful review.  We love to have repeat customers and I'm glad David is always there to help you! Thank you very much for your continued business, we appreciate it!


KC
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Kjeld C.
Marengo, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2020
verified customer Verified Customer
Category: Sales
One year of searching.
It took almost a year of searching and waiting to pull the trigger. Being this is our 1st new car purchase in 40 years we did a lot of internet and talking to people to get ideas of service, safety and quality. Many of our local dealerships were eliminated right there. Safety issues were a major concern and Hyundai won out with what I consider should be standard items and they were with Hyundai. The 2nd item for me was service at the dealer, again Rosen fit the bill with excellent service.
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 11:00 AM

Hi Kjeld, thank you for the review.  I'm glad you had such a great experience with us here at Rosen Hyundai!  Is there anything we could have done differently to earn the 5th star rating?  Hope to hear from you soon, We appreciate your business!


Verified Customer
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Sales
No pressure to buy
Everything was done right
Recommended
VERONICA R. from Rosen Hyundai responded on 09/04/2020 10:38 AM

Hi there, thanks for the review. I'm glad to hear most things were better than expected! Please let us know if you have any further questions about your vehicle. Thank you, we appreciate your business!


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