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Dominick Logan

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(46 reviews)
85

TA
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Todd A.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customer Verified Customer
10
Category: Sales
Great experience and did not feel pressured.
We were treated with respect and salesman was a very kind human being. He understood the options we wanted in a vehicle, and took us right to the cars to discuss each trim-level. Never did we feel pressured, he just gave us a lot of useful information. I needed a car that evening, and they made it happen quickly and painlessly.
VERONICA R. from Rosen Hyundai responded on 09/02/2021 07:46 AM

Thank you for the 5 star review Todd.  Goad to hear you had a great experience with us!

Employees worked with

DL
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David L.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customer Verified Customer
10
Category: Sales
excellent buying experence
Jarod was great to work with. He made sure we got the right model, we were looking for, (Elantra), and the color we wanted (silver). Overall, it was a stress free experience with all the staff.
VERONICA R. from Rosen Hyundai responded on 08/26/2021 07:55 AM

Thank you for the great review David!  We appreciate your continual business and look forward to helping you with you 9th car purchase and many more!!!  Enjoy your new Elantra!

Employees worked with

Verified Customer
Algonquin, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2021
verified customer Verified Customer
6
Category: Sales
Love my new Hyundai but disappointed in unmasked staff.
As anticipated the process took over 4 hours. Normally, this is to be expected and customers just have to accept and plan accordingly, however, during the spread of Covid 19 and variants to date, the civic duty of all citizens would be be adhere to the recommendation to mask up if not vaxxed. This was NOT evident as being followed at this. This is unacceptable more-so for a consumer business that meets for extended periods of time in close proximity of clients, some of who can are in highest risk age range. This issue raised stress and anxiety levels for me since I unknowingly sat within 18 inches from an unmasked and unvaxxed service rep for over 20 minutes two times through out the process.
VERONICA R. from Rosen Hyundai responded on 08/09/2021 11:06 AM

Sorry to hear about these issues.  They have been addressed and a manager will reach out to you.


JK
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Joseph K.
Trevor, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Sales
The finance manager
I had the best car buying experience because of the finance manager Yaseen Ali. He was so patient with me and all the questions I had and made the process painless. He was informative but not pushy. Because of him, I had the best car buying experience I’ve ever had. Thank you Yaseen.
Recommended
VERONICA R. from Rosen Hyundai responded on 07/27/2021 08:46 AM

Thank you for the 5 Star review Joseph. We are glad you had an excellent experience with us. We look forward to assisting you with any future vehicle needs. Enjoy your new Kona!


PB
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Paulina B.
Carpentersville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Sales
Great place to buying a car!
Rosen the best of the best! I’m So happy!
Recommended
VERONICA R. from Rosen Hyundai responded on 07/08/2021 10:30 AM

Thank you for the 5 star review Paulina!  So glad to hear about your great experience with us.  Enjoy your new Elantra.


ZF
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Zachary F.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customer Verified Customer
Category: Sales
Great staff, great process!
Staff were down to earth with me. Didn’t get the run around when purchasing. Didn’t have to play games to get to a number that worked for me. The longest part was waiting for finance, but the staff did everything they could to keep me from being bored. We chatted, they did everything else to get me in the car so as soon as I signed I’d be on my way, and Eddie, who was my salesman, even got me some pizza as I hadn’t eaten and I was there quite late! (Did all this after we shook on the deal too!) made me feel good about the process, and would even go back just to hang out and say hi! Thanks for making the experience a breeze!
Recommended
Dominick L. from Rosen Hyundai responded on 06/17/2021 08:45 AM

Zazhary thanks for the review! We hope that you enjoy your new car! 


AS
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Adrian S.
Crystal Lake, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customer Verified Customer
Category: Sales
Friendly staff
The nice people make sure your needs are met
Recommended
Employees worked with

DW
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Donald W.
Woodstock, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customer Verified Customer
Category: Sales
Great Service
Salesman Ron Turner was outstanding. Even came in in his day off to get us our new Santa Fe. The whole buying process was simple and straight forward. Best car buying experience I have had.
Recommended
VERONICA R. from Rosen Hyundai responded on 05/20/2021 05:15 PM

Thank you for the 5 star review Donald.  We are always glad to hear our customers feedback.  Glad Ron was able to give you a great car buying experience!

Employees worked with

AS
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Adrian S.
Crystal Lake, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customer Verified Customer
Category: Sales
Friendly staff
The nice people make sure your needs are met
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2021
Category: Sales
Yes
Nace personal
Recommended
Dominick L. from Rosen Hyundai responded on 05/15/2021 09:35 AM

Adrian thank you for the review! We always strieve to give our customers a 5 star experiance, were sorry we missed the mark. We are always working to get better.  

Employees worked with

DD
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Duke D.
Libertyville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customer Verified Customer
Category: Sales
Customer service and great cars
Great service. Reyes is a great person and made the car buying experience and good one. Would definitely call Reyes and buy another car in the future!
Recommended
VERONICA R. from Rosen Hyundai responded on 05/13/2021 10:32 AM

Thanks for the 5 star review Duke!  We appreciate your business.

Employees worked with

GB
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Guenther B.
Mchenry, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
verified customer Verified Customer
Category: Sales
Satisfied
Friendly, curtious staff, explanation of
Cockpit with all it's features well done
By Jennifer
Recommended
VERONICA R. from Rosen Hyundai responded on 04/29/2021 10:20 AM

Thanks for the review.  Enjoy your new Santa Fe!

Employees worked with

RR
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Renee R.
Elgin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
verified customer Verified Customer
Category: Sales
Great car buying experience
My 4th car purchased from them in last 14 years...wouldn't go anywhere else!!!! They treat you with respect!!!
Recommended
VERONICA R. from Rosen Hyundai responded on 04/12/2021 07:57 AM

Thanks for the 5 star review Renee!  We appreciate your continued business; Enjoy your New Santa Fe!

Employees worked with

PD
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Peter D.
Hampshire, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2020
verified customer Verified Customer
Category: Sales
Rosen Review
Great personnel, price and service.
Recommended
Dominick L. from Rosen Hyundai responded on 12/28/2020 08:47 AM

Peter thank you for the 5 star review and for your business we hope that you enjoy your new car! 


MS
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Marcin S.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
First time purchase
Reyes was a phenomenal great sales rep who provided great customer service and helped me and my wife with our first purchase at Rosen Hyundai .Also Brian Acosta provided great assistance and assurance with our purchase . In our previous purchases in vehicles Reyes and Brian are the only 2 people who actually care about their customers and doing business .
Thank you for our first and not last purchase at Rosen Hyundai
Recommended
VERONICA R. from Rosen Hyundai responded on 12/08/2020 04:27 PM

Thanks for the 5 star review Marcin.  I'm glad you had a great experience with Brian and Reyes.  We strive for the best services here at Rosen Hyundai and your business is appreciated.

Employees worked with

JC
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Jonathan C.
Gilberts, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Great dealership - Great Car
Enjoyed overall experience and would highly recommend dealer / dealer staff to anyone looking for a great vehicle!
Recommended
VERONICA R. from Rosen Hyundai responded on 12/01/2020 04:03 PM

Thanks for the 5 star review Jonathan, we appreciate your business!

Employees worked with

CW
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Catherine W.
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customer Verified Customer
Category: Sales
No pressure
Easy to deal with
Recommended
VERONICA R. from Rosen Hyundai responded on 11/10/2020 10:21 AM

Hi Catherine, thank you for the 5 star review.  We strive for the best here at Rosen Hyundai.  Your business is appreciated.

Employees worked with

SS
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Sylvia S.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2020
verified customer Verified Customer
Category: Sales
Sales personnel Jared
Amazing sales staff specifically Jared. He couldn't have made purchasing a vehicle
more fun, easy and pleasurable. Thank you Rosen.
Recommended
VERONICA R. from Rosen Hyundai responded on 11/09/2020 07:31 AM

Hi Sylvia, thanks for the 5 star review!  We are glad to hear you experienced us at our best and appreciate your continual business! We look forward to seeing you soon!


MA
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Melissa A.
Algonquin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
verified customer Verified Customer
Category: Sales
Friendly staff
My car buying experience was a breeze. My sales person Mike Becker was informative and the Finance manager Yaseen wrapped my deal up quickly yet took the time to explain something when asked. He was not pushy at all and he helped me to find the best warranty for what I was looking for. I will be back to Rosen when my lease is up and I hope to work with the same people. Best car buying experience I’ve ever had.
Recommended
VERONICA R. from Rosen Hyundai responded on 10/13/2020 10:25 AM

Thank you for the 5 star review Melissa!  Here at Rosen Hyundai, we strive for the best and are glad you experienced that.  We appreciate your business and look forward to seeing you soon.


LP
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Larry P.
Arlington Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
verified customer Verified Customer
Category: Sales
They know cars; they know you; and they know how important an automobile is to you!
The minute you walk into Rosen Hyundai the friendly atmosphere makes you want to stay awhile and maybe even longer. These guys and gals really know the product they are selling/servicing. Their confidence and genuine nature makes you feel comfortable and trusting. An auto purchase is a big purchase. We recently purchased our fourth vehicle from Rosen. We love Hyundai and we love Rosen! Thank You, Scott and company.

Dr. Larry J. Powitz
Recommended
VERONICA R. from Rosen Hyundai responded on 09/14/2020 07:22 AM

Thanks for the 5 star review Larry.  We are glad you had a great experience with us as Rosen Hyundai! Thank you for your continual business.

Employees worked with

Verified Customer
Sycamore, IL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customer Verified Customer
Category: Sales
Sales
Buying a car was stress free. Service was excellent. I was able to test drive the car I was interested in and for paperwork started right away. They took the time to make sure to get the best deal for me.
Recommended
Employees worked with

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